Engagement Manager, Atlantic Jobs in Halifax, Nova Scotia, Canada
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Halifax, Nova Scotia, Canada
Engagement Manager, Atlantic
Top Benefits
About the role
Join the Canadian Queer Chamber of Commerce (CQCC) in championing the economic empowerment of 2SLGBTQI+ businesses across Canada.
Established in 2003, the Canadian Queer Chamber of Commerce is a trusted partner linking 2SLGBTQI+ businesses in Canada to the wider business community. The CQCC fosters economic growth by supporting and nurturing 2SLGBTQI+ businesses, entrepreneurs, students and allies, and by helping Canada’s corporate bodies connect with the 2SLGBTQI+ business community. A leader in inclusive procurement, the CQCC is also the certifying body in Canada for 2SLGBTQI+ businesses.
Engagement Manager, Atlantic
The Engagement Manager, Atlantic leads regional outreach, engagement, and membership growth with prospective and current 2SLGBTQI+ business members across Atlantic Canada, including New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador. Reporting to the Director of Growth and Engagement, this role builds relationships with entrepreneurs, SMEs, corporations, municipalities, chambers, ecosystem partners, community organizations, and other stakeholders to strengthen CQCC’s reach and impact.
The role is proactive and relationship-driven, with a focus on increasing awareness of CQCC, growing participation in membership and supplier diversity initiatives, and connecting 2SLGBTQI+ businesses to relevant programs, resources, events, and opportunities.
Core Accountabilities
Regional Engagement and Membership Growth
Develop and execute regional engagement strategies to grow CQCC’s network of prospective and current 2SLGBTQI+ business members; Identify and engage entrepreneurs, SMEs, and business owners who may benefit from CQCC membership, programming, and supplier diversity opportunities; Guide prospective members from awareness and inquiry through to membership participation; Promote the value of CQCC membership, including programming, business supports, networking, certification pathways, and procurement opportunities; Track outreach, prospects, member engagement, and conversion progress through CQCC’s CRM and related systems; and Support annual membership growth, engagement, and revenue targets for the Atlantic region.
Supplier Diversity Engagement
Promote CQCC’s supplier diversity program to eligible 2SLGBTQI+ businesses across the Atlantic region; Support businesses in understanding supplier diversity, certification requirements, procurement readiness, and the benefits of participation; Identify businesses ready for supplier diversity opportunities and connect them to CQCC resources and supports; Deliver or support presentations, information sessions, and outreach related to supplier diversity and inclusive procurement; and Gather feedback on procurement barriers, business needs, and opportunities to strengthen regional participation.
Relationship Management and Ecosystem Development
Build and maintain relationships with regional chambers, entrepreneurship organizations, community partners, government agencies, business associations, and ecosystem stakeholders; Develop referral pathways and collaborative relationships that support membership growth and regional engagement; Maintain effective communication with prospective and current members; Represent CQCC at meetings, events, conferences, and community activities as a regional ambassador; and Maintain trust-based relationships that support engagement, retention, and member satisfaction.
Programming, Events, and Member Support
Promote CQCC programming, events, resources, and initiatives to prospective and current members; Support member participation in programming, networking, business development, and supplier diversity initiatives; Collaborate with internal teams to ensure programming reflects regional needs, industry context, and member feedback; Provide tailored support to businesses based on their goals, stage of development, and areas of interest; and Assist with regional event planning, outreach, attendance, and follow-up as required.
Reporting and Strategic Insights
Track outreach, engagement, membership activity, supplier diversity prospects, regional opportunities, and stakeholder feedback; Use CQCC’s CRM and related systems to document activity and maintain accurate records; Provide regular updates on regional activities, member needs, partnership opportunities, and emerging trends; Prepare reports, updates, presentations, and briefing materials as required; Monitor progress against regional engagement, membership, and outreach goals; and Share insights with internal teams to support continuous improvement and regional strategy.
Problem Solving and Ownership
Identify opportunities to improve regional engagement, membership outreach, and business development processes; Problem-solve complex engagement scenarios, consulting with internal teams where needed; Resolve issues in accordance with CQCC’s standards, practices, and procedures; Manage competing priorities, regional travel, events, stakeholders, and member needs effectively; Escalate risks, barriers, or sensitive stakeholder matters as appropriate; and Contribute to a supportive, collaborative, and empowering work environment.
Experience
DESIRED COMPETENCIES & EXPERIENCE
5+ years of progressive experience in business development, account management, stakeholder engagement, partnership development, or a related role; Demonstrated experience driving revenue and achieving membership, sponsorship, advertising, or partnership targets; Experience building and managing relationships with corporate partners, sponsors, institutional stakeholders, entrepreneurs, and/or community partners; Experience working across multiple regions or managing geographically dispersed portfolios; Background in not-for-profit, economic development, supplier diversity, or equity-driven economic initiatives is a strong asset; and Experience supporting entrepreneurs, equity-deserving communities, or community-centred economic development is highly valued. Fluency in French and English is a strong asset.
Terms
This is a full-time position responsible for engagement across Atlantic Canada, including New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador. The successful candidate should be based in Atlantic Canada, with preference for candidates located in or near major regional centres such as Halifax, NS, Moncton, NB, St. John’s, NL, or Charlottetown, PEI. Regular travel within Atlantic Canada and occasional travel across Canada is required.
Compensation
Salary will be based on skills and experience, within the annual earnings range of $70,000-$85,000. Additional benefits round out the compensation package, including group benefit plan coverage, annual vacation, and a generous public holiday schedule including paid time off between Christmas Day and New Year’s Day.
Applications
Applications will be reviewed on a rolling basis until the position is filled.
The CQCC strives to foster an inclusive workforce and is committed to applying principles of equity throughout the recruitment and hiring process. Members from equity-deserving groups are especially encouraged to apply and to self-identify. All qualified applicants will be considered. If you require accommodations for any part of the recruitment and hiring process, please contact Human Resources, at HR@Queerchamber.ca
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About Canadian Queer Chamber of Commerce (CQCC)
[FORMERLY CANADA'S 2SLGBTQI+ CHAMBER OF COMMERCE - CGLCC]
We often get the question: why do you exist? There are business chambers at the regional and national level, and corporations’ support for 2SLGBTQI+ initiatives is on the rise.
It’s easy to give a by-the-numbers response. Canada is home to over 100,000 2SLGBTQI+-owned businesses. These businesses generate over $22 billion in economic activity and employ over 435,000 Canadians. In other words, 2SLGBTQI+ business is big business.
However, 2SLGBTQI+ entrepreneurs still face barriers. Nearly half have hidden who they were in business dealings to avoid losing opportunities, and more than a third have lost opportunities due to being 2SLGBTQI+.
There is a growing number of organizations looking to change these stats – one connection at a time. A community of 2SLGBTQI+ businesses, government liaisons and even diverse procurement practices are helping tip the scales. CQCC is a coalition of all of these positive forces advocating for change to make a more inclusive Canadian economy possible.
We do this by bringing people together, and highlighting the right resources for 2SLGBTQI+ entrepreneurs to be even more successful.
So, the answer is: we exist because 2SLGBTQI+ entrepreneurs already have a huge impact on the Canadian economy, with barriers. Let’s see what kind of thriving and inclusive Canada is possible when we remove them.