Client Care Worker Jobs in Hamilton, Ontario, Canada
Create alert for “Client Care Worker”
Hamilton, Ontario, Canada
Team Assistant- Permanent Part Time
Top Benefits
About the role
Who We Are
CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.
Overview
CarePartners is adding to our team and we are looking for Team Asstants to ensure effective customer service and communication between patients, families, and staff. Our Team Assistants ensure the scheduling of our Nurses' meets service delivery standards and administrative functions related to client services are performed in a timely manner. We have immediate Part-Time openings in the St. Catharine's office! Hours of work are inclusive of weekdays, early mornings, evenings and weekends Shifts include every other weekend and there is an opportunity to pick up additional shifts. .
What We Offer
Incentives and Perks Meaningful, fulfilling work, helping patients and their families behind the scenes Supportive team environment and a great corporate culture Paid orientation and comprehensive training and onboarding Access to group discounts, including exclusive discounts from various retailers Total rewards program which includes health & dental benefits An Employee Assistance Program (EAP) for you and your family members Opportunities for continuing education and training Hands on mentoring and leadership support Opportunities to volunteer in countries with limited access to healthcare services.
What The Role Involves
You’ll be the bridge between patients/caregivers, their families, team supervisors, funders, finance and other CarePartners employees Receiving routine referral/intake information from funders and private-pay clients Developing and coordinates service schedules while considering relevant factors Informing workers of new assignments and changes to their schedules in accordance with the collective agreement Entering relevant information into the automated information system/database Producing schedules and reports on regular basis, and on request of the Supervisor Receiving and manage inbound telephone calls and email inquiries related to service Performing other administrative duties Other duties as required What You Bring A strong desire and commitment to making a difference in the lives of their patients Post-secondary education is preferred and one (1) year of job-related experience (such as administrative or customer service) is required Exceptional interpersonal and customer service skills Ability to work both independently and as part of a team Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel A strong attention to detail and the ability to learn new systems and databases Effective verbal and written communication skills Non-traditional hours, including evenings and weekends are required Experience working within a unionized environment and the health care field an asset A clear background check CarePartners In Your Community In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.
Accessibility
CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.
Artificial Intelligence
CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness. This job posting is available due to an existing vacancy.
Not the right fit? Search for Team Assistant jobs in St. Catharines, Ontario, Canada
About CarePartners
Mission: To provide care, education, and support to older adults, including those with dementia, and their family caregivers.
Vision: Creating Compassionate Communities of Care
Founded in 1986, CarePartners is a nationally recognized nonprofit organization providing high-quality care for older adults and people with dementia, as well as for their caregivers. CarePartners bridges the gap between healthcare and social services by offering programs to educate caregivers and promote their physical and mental well-being while honoring their loved ones’ needs, interests, and abilities. CarePartners provides services to help families navigate every step of the aging journey, via support groups, in-home visits, caregiver consultation, workshops, and activity programs designed for individual participants. With a robust corps of certified staff and trained volunteers, CarePartners offers services online, by phone, across the community, and on-site at the Dementia Day Center, the only adult daytime facility in the Houston region for individuals from early to late-moderate stages of dementia.