Remote Symptom Monitoring Equipment Biomedical Services Intern will participate in initiatives across Health Information Technology Services (HITS) portfolio which includes informatics and solution delivery, application support, data analytics, security and infrastructure and biotechnologies. This exciting opportunity is available for motivated individuals with knowledge of information technology and the intersection with clinical and business policies and processe. Remote Symptom Monitoring Equipment Biomedical Services Intern will be a key member of HITS and will closely work with its members and members of the HHS virtual care teams. They use their knowledge of health care processes, informatics principles and processes, and health informatics tools to assist both clinical colleagues and the information technology groups to achieve common aims. They work collaboratively with health-care and information technology professionals, project managers, as well as clients and vendors to develop biomedical service tools to promote to improve efficiency, reduce costs and enhance the quality of patient care. They will support remote symptom monitoring device management, which may include, but may not be limited to: labelling of components, preparation of kits, tracking the location of delivered and returned kits, cleaning the components of returned kits, submitting HITS tickets to have date wiped from returned devices, and preparation of shipping labels for kit delivery to patients and alternate hospital sites, and, retrievals as required. They will contact patients to arrange pick up times as needed. They will monitor and order equipment accessories and parts as required to maintain a fleet of remote symptom monitoring equipment. As well, participating in USER testing implementation for new virtual care opportunities. Participating in evaluation projects to elicit patient satisfaction with virtual care. Directly reporting to the Biomedical Services Manager and working collaboratively and supporting with other activities with virtual care programs when delegated by the Operational Clinical Leader and/or Manager. Further, they may be asked to develop stakeholder needs assessments for education content and strategies and participate in implementation and evaluation of education programs.

• Bachelor’s degree in a health of science-related discipline, or an equivalent combination of education and experience. Master’s degree in progress is preferred.
• Demonstrated ability to analyze and participate in the redesign of complex clinical process
• Demonstrated expertise with Microsoft products
• Demonstrated ability to utilize initiative, vision, independent thinking and creative problem-solving abilities to implement project plans
• Demonstrated proficiency in time management, ability to work effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner
• Demonstrated ability to relate and work with employees at all levels of organizations in the health care field.
• Demonstrated commitment to the Mission, Vision and Values of HHS and its partners
• Demonstrated proficiency in leadership and facilitation skills
• Demonstrated comprehensive knowledge of project management principles and methodologies and ability to implement a corporate methodology as well as coach team members on these skills
• Demonstrated an understanding of the data interrelationships and dependencies among the various health information systems e.g. decision support systems, electronic health records, order entry, etc.
• Demonstrated commitment to continuing education, professional development and life-long learning
• Demonstrated ability to initiate and model positive changes