Concierge full-time

Are you looking for a workplace that values collaboration, growth, and support at every step of your career?

Welcome to CMI Concierge & Security, where we believe that our success starts with taking care of our greatest asset – our people. Here, you’ll find a dynamic team that encourages innovation and truly supports each other’s success. Join us and be part of an environment where you’re not just another employee – you’re a vital part of a winning team. Let’s grow together!

Position Summary

We are looking for afull-time conciergeworking a schedule of4 days per week(3 days 12 hours per week and 1 day 6 hrs per week).

The Concierge will act as the main liaison between property owners, residents, management, and tradespeople. In addition to handling concierge duties, this role ensures the security, safety, and overall well-being of the property. The position includes a mix of administrative tasks, customer service, security measures, and emergency response coordination.

**Location:**Richmond, BC

Pay Rate:$18.5 - $19 per hour

We are looking for a team member who has:

• Positive, friendly, and professional demeanor with a customer‑first attitude.
• Previous work experience or education in any of the following fields is an asset: hospitality, facility management, property management, or physical security.
• Strong verbal and written communication skills in English.
• Mandarin and/or Cantonese communication skills (spoken and/or written) are considered an asset.
• A valid BC Security License is mandatory. Candidates without a license who commit to obtaining one within the first 3 months of deployment may be eligible for additional incentives.

Key Responsibilities

Administrative & Customer Service

• Greet residents and visitors, addressing inquiries and providing assistance.
• Assist with administrative duties such as maintaining records and managing communication.
• Serve as a point of contact for residents and manage requests in a professional and friendly manner.

Security & Safety

• Monitor security systems, conduct routine patrols, and respond to security incidents.
• Ensure safety protocols are followed for all individuals on the property.
• Handle access control and provide security escorts when necessary.

Emergency Response Coordination

• Respond quickly to emergencies, ensuring proper coordination with relevant authorities.
• Assist in the implementation of emergency plans and procedures, ensuring residents' safety.

Basic Qualifications

• Ability to lift up to 40 lbs. occasionally.
• Capable of climbing a ladder (up to 8 feet) and navigating building stairs.
• Physical endurance for standing, walking, sitting, and repetitive motions.
• Strong visual accuracy, hearing ability, and listening skills.
• Ability to complete 8-hour shifts with regular statutory breaks.
• Proficient in using mobile phones, mobile applications, email, and Microsoft Word.

COMPANY OVERVIEW

At CMI Concierge & Security Inc., we deliver outstanding service to residential condominium communities throughout Greater Vancouver. Since 1997, we’ve proudly been the leading provider of building management, concierge, security, and cleaning services in the region, setting the standard for excellence in our industry.

We’re a team of passionate, dedicated professionals, committed to making a real difference in the lives of our clients. If you're driven by a desire to help others and excel in problem-solving, CMI Concierge & Security Inc. offers an exciting opportunity to be part of something special.

Ready to join a dynamic, customer-focused team? Attach your resume, and feel free to include a cover letter (optional). Please note that only shortlisted candidates will be contacted.

How to Apply

Please submit your resume via ourCareer Portal.

Note: Only candidates shortlisted for interviews will be contacted.

We appreciate your interest in joining our team and look forward to hearing from you!

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