Position Type: Part-Time

Department: PerCuro by Sentrex

Work Location: Kelowna, BC

Work Arrangement : On-Site

Work Hours: Monday to Friday, up to 24 hours a week (occasional weekends maybe required)

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services. Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity: This dynamic position allows for direct patient care in a nurse-led clinic administering biologics and other specialty medications. In this role, you will manage patients across multiple therapeutic areas including but not limited to, GI, rheumatology, neurology, oncology, dermatology and more. The Registered Nurse will be the clinic’s lead operator to ensure all requirements are met from a quality compliance standpoint and from a quality patient care treatment perspective.

The ideal candidate is one who is passionate about patient care and is someone who wants to continuously build on processes that help improve patient access and care. The candidate will embrace curiosity and be bold in building best practices that will create significant change in the way patients receive care.

A Day in the Life (What you will do here):

• Work as an extension of healthcare team to respective physician practices.
• Perform clinic and patient registration activities, according to protocols and applicable business procedures.
• Provide medical support to patients and HCPs, including but not limited to education on specific diseases, therapies, and disease management.
• Support/monitor administration of IV infusion or injectable treatments in the clinic.
• Administers medications (IM and SC) in the clinic settings as required.
• Monitors patients post-Infusion/post injection, and documents on all activities completed.
• Prepare for and attend specialized training sessions for specific therapies as required.
• Review patient files prior to treatment to capture medical history.
• Document and maintain patient records to ensure treatment history is adequately captured.
• Maintains confidentiality of patient and corporate information and discusses same only with appropriate personnel.
• Liaise with physicians’ offices, pharmacies, services providers, and other parties to provide comprehensive and coordinated service to patients and HCPs.
• Participates in ongoing internal and/or external continuing education activities.
• Administer and adhere to patient care protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers.
• Follow and abide by all provincial College of Nurses guidelines while providing patient care.
• Additional duties as assigned.

What you need to ensure you are set up for success:

• Minimum 2-4 years of infusion experience or equivalent
• Passionate at supporting patient care and removing barriers to care.
• Licensed RN
• Experience working in IBD, rheumatology, neurology or oncology areas is considered an asset
• CPR and First-Aid certification required.
• ACLS certificate an asset.
• Able to confidently deliver education including but not limited to patient self-injection education
• Ability to confidently administer medication IM and or SC
• Experience in a critical care, emergency, and acute care a strong asset
• Ability to work autonomously with little supervision, as part of a larger remote team
• Understanding of the pharmaceutical industry an asset
• Effective interpersonal skills
• Strong organizational skills and attention to detail
• Ability to meet deadlines and be flexible with patient and HCP requirements.
• Excellent problem-solving skills: ability to resolve issues effectively and efficiently
• Ability to communicate effectively both verbally and in writing.
• Adhere to Sentrex policies and procedures.

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex? We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching program
• The anticipated hourly rate hiring range for this role is $44 to $52 hourly. The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture. We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you! Accommodations can be made available upon request for those candidates taking part in the selection process. Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.