Job title: Employee Coach

Position type: Permanent, Full-Time Location: Kitchener, Ontario Annual Salary Range: $55,000-$57,000

Employee Coach

Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

The Employee Coach plays an essential role at Goodwill, working one-on-one with employees to enhance their skills, potential, and overall well-being, empowering them to grow in both their careers and personal lives. 

If you have a passion for coaching, making a difference in your community, helping people and the environment – come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply.  Grow your career, skills and reach your full potential.  

About Us

Goodwill, Ontario Great Lakes is a leading non-profit organization committed to strengthening people and lives through the power of work. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Mission

To strengthen people and communities through the power of work.

Vision

Everyone working and thriving in inclusive, sustainable communities.

Values

Mission-Driven Impact: Focusing on results that strengthen people and communities.

Inclusion: Embracing diversity and creating spaces where everyone belongs

Dignity: Treating every person with respect and humanity.

Compassion: Leading with empathy, care and understanding.

Resilience: Embracing change as an opportunity to evolve, adapt, innovate and thrive.

Accountability: Taking ownership of our actions and commitments.

 

Why You Will Love Goodwill

Competitive Compensation Package includes

• Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
• Registered Pension Plan opportunity for various roles.
• Employee discount at retail locations.

Exciting career training and coaching

• Equitable access to skills training & coaching, scholarships, and educational credentials. 

Supportive Life and Work Opportunities

• Personal and professional development support with Life Coach & Employee Assistance Program.
•  Work-life balance (we provide flexibility in scheduling your shifts)
• Building a workforce which reflects the diversity of the communities in which we live.

We have an amazing team and workplace

• Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
• Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
• Mission-driven organization committed to the Power of Work. 
• Environmentally committed to meeting our goal of zero waste on planet earth.
• Respectful, fun, and supportive team and leadership.
• Accredited through CARF International.

What You Will Do

• Work one-on-one with employees in the assigned region, helping them identify growth opportunities, help create career plans, and access community resources that promote their personal and professional development.
• Work closely with location management to support team member success and growth.
• Provide case-managed support when needed to help employees achieve their goals and advance their careers.
• Support employee career planning for roles both within and beyond Goodwill. 
• Foster a culture of mental health and well-being at Goodwill through the creation and delivery of supportive programs.
• Coordinate and facilitate educational workshops on mental health, addiction and other topics as needed.
• Collaborate in the development and facilitation of training opportunities that extend beyond employees’ current roles, such as financial health or digital literacy.
• Promote and support employee participation in various Goodwill employee development initiatives including health and wellness activities.
• Identify trends within assigned locations to better support management and team members.
• Collaborate on the development and delivery of strategies that will enable employees to fully access their EAP and health benefits.
• Follow all safety standards set out in legislation and/or Goodwill policies.
• Maintain confidential, accurate, and well-organized records in both electronic and paper filing systems.
• Perform other related activities as necessary or as assigned.

What We Are Looking For

• Post-secondary degree or diploma in Social Work or social services.
• Minimum of three years of experience supporting individuals with disabilities or others experiencing barriers to employment or inclusion.
• Strong knowledge of community-based resources supporting individuals through diverse life transitions, along with experience in resources navigation.
• Experience working in a manufacturing or warehouse setting an asset.
• Training and experience with professional coaching techniques or professional coach certification is an asset.
• Familiar with using case management database software.
• Experience learning and working around issues of Diversity, Equity and Inclusion.
• Ability to secure an acceptable result on a Vulnerable Sector Screening Check.
• Valid driver’s license, reliable vehicle, and appropriate insurance.

Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

We use automated AI resume screening tools to help assess applications. Final interview selection is made by human staff.

Vacancy Status: New Vacant Position

APPLICATION DEADLINE: August 19, 2026