Head Cashier Jobs in La Ronge, Saskatchewan, Canada
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La Ronge, Saskatchewan, Canada
About the role
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.
Key Responsibilities
Ensures Customer Satisfaction Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale. Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line. Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness. Observe associates and work activity, ensuring appropriate staffing levels to meet business needs. Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Leading the Front End
Communicate goals, priorities, and directions from store leadership to associates. Ensure the parking lot is shoppable and free of debris. Engage back-up cashiers as necessary and assign them to predetermined registers. Operate cash machines and train cashiers accordingly. Assist guards for cash collection.
Maintains Safety and Security
Follows all Safety and Loss Prevention policies and procedures. Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.
Competencies
Customer Focus Time Management Promotes Teamwork Problem Solving Communicates Effectively
Skills
Interpersonal Skills Cash Handling Leadership Skills Attention to Detail
Direct Manager/Direct Reports
Reports to Department Supervisor
Travel Requirements
No travel requirements
Physical Requirements
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions
Working within a flexible schedule that may include evening and weekends. Warehouse environment that can be dusty and noisy. Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education
High School Diploma or equivalent
Minimum Years of Work Experience
1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience
Minimum 1 year leading people
Certifications
NA
Other Requirements/Assets
NA The pay range for this position is between $20.35 - $22.10
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About The Home Depot
The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable, and experienced professionals.
We operate more than 2,300 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico. All of our associates have one thing in mind — helping our customers build and improve their homes.
Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.