Asset Protection Service Representative Jobs in Langley, BC
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Langley, BC
Outside Parts & Service Representative - Road & Mineral
Outside Parts & Service Representative - Road & Mineral
ASSET PROTECTION SPECIALIST SUPERVISOR: FULL TIME - LANGFORD
About the role
JOB DESCRIPTION
Pay Range: $23.8 - $26.05
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Purpose: The Asset Protection Specialist Supervisor (APSS) is responsible for preventing financial loss caused by property vandalism, traditional theft and fraud, organized retail crime, and connected retail fraud within their assigned District. They will lead, develop and coach the Asset Protection Specialist (s) within their assigned district. They will assist the District Asset Protection Manager with internal investigations, AP walks, assist CIT (Central Investigations) with high level organized crime within their assigned district, and maintain their own external productivity. The APSS must remain focused on both AP & District business objectives as outlined by the District Asset Protection Manager (DAPM), as well as keeping the store leadership and district team informed of criminal activity within their assigned district.
Position Responsibilities:
- APSS have multi-store responsibility, requiring travel
- Responsible for analyzing district shrink performance to identify trends in traditional theft and fraud, Organized Retail Crime, and Connected Fraud
- Accountable for District apprehension performance
- Monitor and identify associate behaviours and or operational issues through exception based reporting and CCTV that may cause shrink or other profit erosion opportunities and immediately inform DAPM
- Responsible to execute AP rollouts within district (ie. Camera Installs, Merchandise protection updates etc.)
- Responsible for maintaining physical security requirements of stores
- Support with the identifying and successfully investigating matters of internal dishonest activity
- Assist Central Investigator to coordinate investigations identified as Organized Retail Crime
- Prepare detailed and accurate reports in a timely manner for police, HR, and others upon request.
- Monitor criminal cases, appear in court and testify as warranted.
- Perform store walks
- Support stores and recommend solutions to improve Associate Engagement
- Manage Asset Protection Specialist Performance, provide timely feedback and complete APS review
- Provide Talent Development for Asset Protection Specialist
Experience/Knowledge Required:
- Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+ Meets Expectations).
- Must have experience as an Asset Protection Specialist for a minimum 1 year
- Ability to travel (including occasional overnights) 10 – 20% of the time
- Must be at or above district apprehension productivity
- Must possess a valid security license for province of employment
- Must be proficient with HD CCTV system and exception based reporting
- Proficient with SAP
- Highly developed interpersonal skills for dealing with sensitive and controversial issues
- Strong analytical and financial analysis skills is an asset
- Ability to teach, and train associates to drive change and execute process improvements
Not the right fit? Search for ASSET PROTECTION SPECIALIST SUPERVISOR: FULL TIME jobs in Victoria, BC
About Home Depot Canada
The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast.
Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers.
Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres.
The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company.
With our unprecedented growth, there's no better time to build your career at The Home Depot Canada.