Receptionist

We have an excellent opportunity for a career-oriented and professional Receptionist to join our team. With over 30,000 employees and more than 50 offices across Canada and the United States, this role will be fast-paced and require extensive organizational and time management abilities.

This is a full-time position, Monday to Friday (excluding Statutory Holidays) from 8:30am - 5:00pm, based fully in our Burnaby office.

RESPONSIBILITIES:

• Respond to public inquiries with a high level of professionalism
• Direct calls to appropriate employees; maintain phone lists and filing systems
• Receive and allocate incoming mail; coordinate outgoing mail and mail-outs
• Inter-branch communication and coordination of logistical arrangements
• Print, photocopy, and distribute documents as needed
• Provide administrative support to Paladin team members as required
• Maintain the cleanliness and organization of the main office area, including our kitchens
• Organize meeting logistics to ensure all necessary materials and equipment have been prearranged
• Maintain inventory; facilitate timely ordering and ensure office and coffee supply availability
• Complete cheque requisitions accurately and promptly
• Regularly review and update the reception manual with relevant information, procedures, and contact details
• Greet visitors with professionalism and courtesy, enforcing security protocols such as issuing visitor badges
• Create ID badges and name tags for office staff
• Communicate with the building manager to address facility-related concerns, coordinating maintenance requests, and ensuring compliance with building policies and regulations
• Facilitate conversations with our insurance broker to distribute the relevant documents to the appropriate department
• Assist with travel booking
• Other duties and projects as assigned

QUALIFICATIONS:

• Prior work experience in customer service and with administrative duties
• Pleasant telephone etiquette and outstanding interpersonal skills
• Proven maturity to effectively prioritize competing demands with short deadlines
• High regard for accuracy and attention to detail
• Proficient use in MS Outlook, Word, PowerPoint, Excel
• Ongoing interest in training and personal development

Pay rate: $40,000 - $48,000