Customer Service Manager Jobs in Lloydminster, Alberta
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Lloydminster, Alberta
Service Manager - C & F
Service Manager - C & F
(CAN) Customer Service Manager
(CAN) Customer Service Manager
(CAN) Customer Service Manager
(CAN) Customer Service Manager
Service Shop Manager
Service Shop Manager
Customer Support Manager - Calgary
Customer Support Manager - Calgary
Service Sales Account Manager (Alberta/BC)
Service Sales Account Manager (Alberta/BC)
(CAN) OMNI Department Manager
(CAN) OMNI Department Manager
Manager - Transit Services
Manager - Transit Services
Meat Manager
Meat Manager
Service Concierge (Audi Royal Oak)
Service Concierge (Audi Royal Oak)
07444 Store Manager
07444 Store Manager
Customer Success Manager
Customer Success Manager
Infrastructure Technical Services Manager B8A - Pass to Susan when Approved
Infrastructure Technical Services Manager B8A - Pass to Susan when Approved
Protein Commodity Merchandising Manager
Protein Commodity Merchandising Manager
Reno Host
Reno Host
Account Sales Manager
Account Sales Manager
Merchandising Representative
Merchandising Representative
(CAN) People Greeter
(CAN) People Greeter
(CAN) People Greeter
(CAN) People Greeter
Regional Manager - AB & SK
Regional Manager - AB & SK
Service Manager - C & F
About the role
Brandt is currently seeking a Service Manager for our Fort McMurray Construction and Foresty location.
The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident mechanics.
Duties & Responsibilities
- Managing service workflow
- Enforcing standards, policies, and reporting practices are followed to established standards
- Development and management of the Service Department budget to meet financial and operational goals
- Preparing quotes for customer work orders; opening & closing work orders
- Inspect/operate customer equipment as part of resolving concerns/diagnostics
- Monitor service revenue and expenses monthly
- Ensure work is performed according to established safety and industry standards
- Reviewing employee performance against goals on an ongoing basis
- Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment
Not the right fit? Search for Service Manager jobs in Fort McMurray, Alberta
About Brandt Group of Companies
The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada – is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 6000+ employees and more than 180 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada’s largest privately owned companies and is among an elite group of Platinum Club members of Canada’s Best Managed Companies.
Le Groupe d'entreprises Brandt, dont le siège social est situé à Regina, Saskatchewan, Canada, est une entreprise privée de fabrication et de distribution qui dessert un public international croissant dans des secteurs tels que l'agriculture, la construction, la foresterie, le rail, les mines, l'acier, le transport, la manutention et l'énergie. L’entreprise compte plus de 6000 employés et plus de 180 sites au Canada, aux États-Unis, en Australie et en Nouvelle-Zélande. Brandt est l'une des plus grandes entreprises privées du Canada et fait partie du groupe d'élite des membres du Club Platine des sociétés les mieux gérées du Canada.