In this role, you will be responsible for a broad range of duties, working closely with Property Managers, the Accounts Receivable Manager, Accounting, and Site Administration teams. The primary focus of this position is to track and resolve outstanding resident issues in a professional and timely manner.

The successful candidate will demonstrate a high degree of integrity, strong interpersonal and customer service skills, and maintain a positive, proactive attitude. This role also involves preparing landlord notices and applications using prescribed forms, as well as representing and advocating on behalf of the landlord before the Landlord and Tenant Board (LTB).

Key Responsibilities

• Gather and review relevant data to prepare Landlord and Tenant Board (LTB) legal forms and applications
• Analyze resident ledgers to ensure accuracy and support collections efforts
• Communicate with tenants and occupants regarding legal matters and payment issues
• Prepare reports and summaries for management as required
• Review, interpret, and enforce LTB Orders and mediated Agreements
• Research and gather evidence; prepare, review, and serve disclosure materials as required
• Attend and represent the landlord at Landlord and Tenant Board hearings
• Liaise with In-House Legal Counsel, Accounts Receivable Team Lead, and other stakeholders as needed
• Negotiate payment agreements for presentation to a mediator or Board Member
• Organize, manage, and maintain all open legal files
• Provide guidance and respond to legal-related inquiries from internal team members
• Monitor and communicate legislative updates and developments related to the Residential Tenancies Act

Qualifications & Requirements

Must-Haves:

• P1 Paralegal License (or actively working toward designation) in good standing with the Law Society of Ontario (new licensees welcome)
• Working knowledge of the Residential Tenancies Act
• Strong attention to detail
• Excellent organizational skills
• Strong written and verbal communication skills in English
• Proficiency in Microsoft Office

Asset:

• Experience with Yardi property management software

Why we ‘love it here.’

We work hard to provide the proper training and development based on your career objectives and areas of interest. Your journey at InterRent does not follow a prescribed path, but is rather tailored to how you learn, where you want to go and what you want to achieve. We also take time to celebrate our successes and socialize as a team. Through a variety of team events and other special engagements, we truly live up to the ‘Work Hard. Play Hard’ philosophy.

About InterRent

Formed in 2006 as an unincorporated, open-ended real estate investment trust, we have steadily grown our portfolio and market presence in our core markets which includes the Greater Toronto and Hamilton area, Ottawa, Montréal, and Vancouver. More importantly, we have repositioned dozens of our communities and improved the lives of countless Canadians. With a reputation for innovation and a best-in-class management platform, we continue to play a leadership role in the multi-residential space.

InterRent is an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). We will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodations, please notify us at recruitment@irent.com, and we will work with you to meet your needs. Every accommodation request will be treated with the utmost confidentiality.

Only selected candidates will be contacted. We appreciate your interest in exploring an opportunity with us.