Service Desk Sales Associate - 845am-350pm Weekdays Jobs in London, Ontario, Canada
Create alert for “Service Desk Sales Associate - 845am-350pm Weekdays”
London, Ontario, Canada
(CAN) Associé au comptoir du service à la clientèle
(CAN) Associé au comptoir du service à la clientèle
Service Desk Sales Associate - 845am-350pm Weekdays - Staples Wonderland PT
Top Benefits
About the role
Job Description
Some of what you will do
Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction. Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations. Collaborate with store leaders to set and achieve sales and margin goals. Perform in-store print production. Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs. Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers. Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter. Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths. Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols. Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.
Some Of What You Need
3 months to 1 year of prior retail experience (preferred). Strong customer service and communication skills. Ability to work collaboratively in a team environment.
Some Of What You Will Get
Associate Discount
Flexible Benefit Plans Group RRSP Program Learning and Development Programs Associate Recognition Programs
About Us
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
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About Staples Canada
We are the Working and Learning Company. We are building a community of exploration and discovery, a place where we can all work, learn and grow together. We are here to be a trusted ally, a resource and a sounding board, motivated to support our customers with expert knowledge, unique products and innovative services, made for the changing needs of today’s entrepreneurs, teachers, parents and students.
Founded in 1991, Staples Canada, The Working and Learning Company, is a privately-held company based in Richmond Hill, Ontario, with a network of over 300 stores across Canada. To learn more, visit www.staples.ca or follow @StaplesCanada on Facebook, Twitter and Instagram.