Tesla Advisor, Delivery Jobs in London, Ontario, Canada
Create alert for “Tesla Advisor, Delivery”
London, Ontario, Canada
About the role
What To Expect As a Tesla Advisor, Delivery, your primary focus is on enhancing operational efficiency to boost store productivity. The Tesla Advisor, Delivery, supports customers after they place a vehicle order by collaborating with cross-functional teams to ensure an exceptional experience. This includes securing financial solutions, managing trade-in details, and completing delivery milestones. To succeed at Tesla, you must be energetic, highly organized, and hard-working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy.
What You'll Do
Prepare customer loan documents and collaborate with other employees to ensure successful delivery appointments Demonstrate expertise in selling Tesla’s products and services Maximize scheduling efficiency to improve customer experiences Compile reports for performance improvement and support training Work closely with other employees to ensure smooth pre-delivery experiences for customers with upcoming delivery appointments and provide a great customer-centric delivery experience Maintaining Store Fleet: Coordinating service, allocation management, and completing accident report Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales
What You'll Bring
At least 1 year of customer service experience Proactive team member and ability to develop collaborative relationships Highly organized and excellent written and verbal communication skills Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred) Ability to work evening hours, weekends, and holidays in a retail environment Must maintain a valid Class 5, G or G2 driver’s license for Canada
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About Tesla
Our mission is to accelerate the world’s transition to sustainable energy. With global temperatures rising, the faster we free ourselves from fossil fuel reliance and achieve a zero-emission future, the better.
In pursuit of this mission, we make electric vehicles that are not just great EVs, but the best cars, period. We also produce and install infinitely scalable clean energy generation and storage products that help our customers further decrease their environmental impact. When it comes to achieving our goals, we pride ourselves in accomplishing what others deem impossible.
We are opening new factories and increasing our output everyday – join us in building a sustainable future.