Company Overview:

Trot in Time Carriage Tours offers visitors a unique and memorable experience exploring the historic and picturesque town of Lunenburg through horse-drawn buggy tours. As a key part of the Lunenburg community, we pride ourselves on delivering exceptional service and insightful tours that highlight the rich cultural heritage of our town.

Job Summary:

The Waterfront Manager is a dynamic and engaging role that involves interacting with potential guests at the waterfront, promoting our carriage tours, scheduling tours, and providing detailed information about Lunenburg?s attractions. This position is ideal for someone with a passion for history, excellent communication skills, and a friendly demeanor.

Key Responsibilities:

• Greet and engage with visitors at the waterfront, offering them detailed information about our horse and buggy tours
• Keep waterfront area clean and tidy.
• Manage booking arrangements and organize tour schedules efficiently.
• Provide guests with insights and stories about Lunenburg?s history and significant landmarks during tours.
• Coordinate with carriage drivers and other staff to ensure seamless tour operations.
• Handle customer inquiries and resolve any issues with professionalism and courtesy.
• Maintain an inviting and organized waterfront presence, including signage and promotional materials.
• Collect and analyze guest feedback to continuously improve the tour experience.
• Ensure compliance with all safety regulations and standards in tour operations.

Qualifications:

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Previous experience in customer service, hospitality, or related field preferred.
• Knowledge of Lunenburg?s history and culture is a plus.
• Ability to work flexible hours, including weekends and holidays.
• Enthusiastic and personable, with a natural ability to engage with diverse groups of people.

What We Offer:

• A vibrant and enjoyable work environment on Lunenburg?s scenic waterfront.
• The opportunity to meet and interact with people from all over the world.
• A supportive team that values collaboration and innovation.
• Competitive compensation and flexible scheduling.

How to Apply:

Interested candidates are encouraged to submit a resume and a cover letter outlining their interest and qualifications for the position. Please include any relevant experience or knowledge of Lunenburg that makes you a perfect fit for this role.

We look forward to welcoming a new Waterfront Manager who is as enthusiastic about our town?s heritage and our carriage tours as we are!

Job Types: Full-time, Seasonal Contract length: 4 months

Pay: $20.00-$23.00 per hour

Benefits:

• Flexible schedule
• On-site parking

Education:

• Secondary School (preferred)

Work Location: In person