Demand Planner Jobs in Markham, Ontario, Canada
Create alert for “Demand Planner”
Markham, Ontario, Canada
About the role
Part-Time Contract (20 hours per week) JOB SUMMARY The Demand Planner is responsible to coordinate and oversee our planning, replenishment, inventory accuracy, and timely fulfillment of products from our vendor base across the organization, though with a majority focus on Bayshore Specialty Rx. The individual will work closely with our Intake, Fulfillment, Logistics and Inventory Control teams to ensure timely and accurate fulfillment of client orders, optimize order sequencing by geographic region, and drive effective demand forecasting to support future fulfillment needs. DUTIES AND RESPONSIBILITIES · Validate all incoming orders in NAV to ensure accuracy and completeness prior to fulfillment. · Monitor on-hand inventory to ensure sufficient stock for timely order fulfillment; proactively flag shortages to the Purchasing team. · Review, track, and manage backorders, ensuring timely resolution and clear visibility across teams. · Assign geographic tags to orders to support efficient routing and optimized picking and delivery sequencing. · Analyze order volumes and identify opportunities to consolidate customer orders across delivery dates to improve efficiency and reduce transportation and labour costs. · Monitor inventory levels and usage trends to forecast demand, establish appropriate safety stock levels, and support replenishment planning. · Manage inventory impacts of cancelled or modified orders, ensuring accurate stock adjustments and reallocation. · Oversee the assembly and maintenance of product kits, including forecasting usage, monitoring component availability, and supporting kit configuration updates. · Conduct cycle counts and support monthly and annual inventory processes to ensure inventory accuracy. · Track and manage fill rate / service level KPIs (e.g., %25 of orders fulfilled on time, in full). · Identify root causes of missed or delayed orders and implement corrective actions. · Investigate customer complaints related to order fulfillment, inventory availability, or delivery issues; identify root causes and implement corrective actions to prevent recurrence. · Act as escalation point for critical or high-priority client orders. · Partner with cross-functional teams (Intake, Finance, Warehouse Fulfillment, Inventory Control, and Purchasing) to ensure alignment on inventory, demand, and fulfillment priorities. · Identify and implement continuous improvement initiatives to enhance service levels, inventory accuracy, and operational efficiency. · Responsible for maintaining an efficient, clean, and safe work area. · Support the inventory and warehouse team as required. · Other duties as assigned and required
QUALIFICATIONS Post-secondary education in Supply Chain Management or related field a strong asset, or relevant work experience. Minimum of 2-3 years’ experience in a warehouse setting with inventory management responsibilities. Knowledge of various WMS or the concepts associated with each. Advanced computer skills and knowledge of MS Office. Must have strong communication, conflict management, problem solving, and interpersonal skills. Sound analytical thinking, planning, prioritization, organization, and execution skills. Physical Requirements Spend the majority working at desk, with regular movement required throughout the facility on foot, including standing. Regularly lift, push, pull, carry, or move objects of varying weights. Occasionally required to lift up to 20 lbs. unassisted. Perform physical tasks including bending, twisting, and reaching to move supplies or other items. Work Environment · Primarily in an indoor, temperature-controlled warehouse and office setting. · Standard working hours are 40 hours per week, 8 hours per day, not including a 30-minute unpaid meal break. Other Skills and Abilities
- Employees working in warehouse operations are required to wear and properly use all essential or required personal protective equipment (PPE) as outlined by their department leader and in accordance with the employer’s safety requirements. This obligation applies to current PPE requirements and any future revisions necessary to maintain compliance with applicable occupational health and safety legislation and regulations.
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About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
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