Parts Administrator / Detailer Jobs in Markham, Ontario, Canada
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Markham, Ontario, Canada
About the role
We are currently seeking a reliable and detail-oriented Parts Administrator / Detailer to join our team. This role is responsible for managing and organizing parts inventory, supporting technicians with parts needs, and ensuring vehicles are properly cleaned, prepared, and inspected throughout the repair process.
The ideal candidate is organized, proactive, and able to work efficiently in a fast-paced environment while maintaining a high level of quality and customer service.
Key Responsibilities
Customer Service
Provide excellent internal and external customer service. Respond to technician and staff inquiries regarding parts availability and orders. Maintain strong working relationships with vendors and parts suppliers. Answer and direct phone calls and inquiries in a polite, courteous, and professional manner.
Parts Administration
Act as the main point of contact for all parts-related processes. Receive incoming parts, inspect for accuracy and quality, and organize inventory. Locate and match parts using the parts locating system, including lifting and moving parts as required. Follow up on credits, back orders, and outstanding parts with dealers and suppliers. Coordinate replacement orders for damaged or incorrect parts received from vendors. Source and compare pricing when ordering parts from suppliers. Support technicians by ensuring required parts are available for scheduled repairs. Prepare and organize parts carts according to the Repair Planning process to meet the production schedule.
Vehicle Detailing & Preparation
Ensure vehicles are pre-washed and pre-scanned prior to repairs. Clean interior and exterior of vehicles according to company standards. Remove tape, masking, and materials after completion of paint work. Inspect vehicles after painting to ensure repair and refinish quality. Remove overspray and perform polishing and buffing as required. Install trim and cosmetic components related to this department.
Inventory & Quality Control
Maintain an organized and efficient parts storage area. Inspect parts upon delivery to ensure quality and accuracy. Report discrepancies or damaged parts promptly.
Quality Assurance
Maintain a high standard of quality in all completed work. Report any discrepancies, missed damage, hazardous conditions, or other concerns to the Production Manager prior to vehicle delivery. Ensure all work is completed efficiently using proper repair methods.
Qualifications
Strong organizational and multitasking skills. Ability to work in a fast-paced environment. Strong attention to detail and commitment to quality. Ability to lift and move parts when required. Excellent communication and customer service skills. Automotive or collision repair experience is considered an asset.
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About Zenetec
Come and join our growing team at Zenetec.
From Production to Administration, skilled automotive repairer technicians, automotive apprentices, damage appraisers, customer service specialists – some of the most talented individuals have already joined our team!
We offer state of the art facilities and equipment, growth and development opportunities, specialized training, and apprenticeship programs. We provide competitive wages, group benefits and an employee recognition program.
To shine with Zenetec we look for team members that encompass our core values. An individual who does what it takes, is self-motivated and looking to help. Someone who pays close attention to detail, has pride and confidence in their work. We look for someone with a “we’ll take care of you” mentality who is understanding, reassuring and empathetic.
We can’t wait to meet you!