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Markham, Ontario, Canada
Tax Lawyer Associate (Transactional and/or Commodities)
Tax Lawyer Associate (Transactional and/or Commodities)
Guest Services Representative
Top Benefits
About the role
Who You Are
You love music, you enjoy working in a team and bringing out the best in yourself and your colleagues, you are creative, and you are not afraid to try new things. You are aligned with these values and want us to succeed together.
You champion excellent experiences and enjoy bringing a smile to a person’s face. You are inspired to be part of a team in an active cultural scene. You are available to work part-time hours during the daytime, evenings, and weekends, and have a flexible schedule.
What We Can Offer You
Flexible hours working in one of Edmonton’s premiere arts organizations with access to concerts. Ongoing training, and professional development opportunities.
Job Summary
The Guest Services Representative is responsible for greeting, serving, and facilitating an excellent experience for every patron, client, and guest who comes to the Francis Winspear Centre for Music. They efficiently serve the patron in various roles and prioritize creating a positive experience. Reporting to the Guest Experience Manager, this individual will responsibly serve food and beverages, take tickets, usher, and more, all under the guise of delivering the best service.
What You Will Do
As a member, you will play a crucial part in our commitment to customer care and the success of our organization by delivering the highest standard of guest services for each event hosted at the facility. Create DEFINING MOMENTS for our Guests. We want to improve our Guests’ experiences by connecting with them and creating memories that will enrich their lives and yours. We want to treat every Guest as a VIP (very individual person) and create a personalized experience for each of them. Act in various roles, including ushering, ticket taking, coat check, concession services, and the opportunity to cross-train for Ticketing Services. Champion excellent experiences for a wide variety of customers by providing answers to questions, seeing to guests’ comfort, processing transactions, and taking ownership of solutions to customer concerns. Work with diverse people, including within a team and patrons.
Qualifications
Customer service experience and commitment to create positive experiences and value guests. Enjoy working with people and have compassion, patience, professionalism, and follow-through to provide outstanding customer care. Strong communication and problem-solving abilities and enjoy working in a fast-paced environment. Positive attitude. Energetic and able to contribute well within a team environment. Comfortable standing and walking for a minimum of 4 hours and lifting up to 10 pounds. A minimum of 18 years of age. Able to work evening and weekend shifts. Familiarity with ticketing (box office), cash handling, and ProServe certification are assets.
Hourly Wage: $15.25/hour plus tips
Closing Date: August 4, 2026
Interview Dates: Week of August 10, 2026
Start Date: Mid-September
Not the right fit? Search for Guest Services Representative jobs in Edmonton, Alberta, Canada
About Winspear Centre | Edmonton Symphony Orchestra
The Edmonton Symphony Orchestra and Winspear Centre seek to provide outstanding music experiences for individuals, families and the community and a place where those experiences evoke the height of personal emotion, adventure, and excitement.
In the last 60-plus years, the Edmonton Symphony Orchestra has taken its place as one of Canada's foremost orchestral ensembles. Its current roster includes 56 musicians from Canada and around the world, performing a wide-ranging repertoire from the great classical masterworks to pops and children's concerts. The Edmonton Symphony Orchestra made its Carnegie Hall debut as part of the Spring for Music festival on May 8th, 2012.
The Edmonton Symphony Orchestra's performance home is the Francis Winspear Centre for Music, a world class concert hall representing the very best in acoustical design.