Amazon Account Specialist Jobs in Markham, Ontario
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Markham, Ontario
Client Care & Order Specialist
Client Care & Order Specialist
Meat Specifications Specialist
Meat Specifications Specialist
Quality Assurance Regulatory Specifications Specialist
Quality Assurance Regulatory Specifications Specialist
Sr. Analytics Specialist Solution Architect, Canadian Specialists Organization
Sr. Analytics Specialist Solution Architect, Canadian Specialists Organization
Amazon Specialist
Amazon Specialist
Software Development Engineer, AWS Marketplace
Software Development Engineer, AWS Marketplace
Customer Success Mgr, Canada Strategic Account Services
Customer Success Mgr, Canada Strategic Account Services
Sr. Enterprise Account Executive, Nonprofit, Amazon Business
Sr. Enterprise Account Executive, Nonprofit, Amazon Business
Senior Enterprise Account Executive, Amazon Business
Senior Enterprise Account Executive, Amazon Business
Senior Account Executive, Home/Fashion
Senior Account Executive, Home/Fashion
Account Management Specialist
Account Management Specialist
Account Executive - Mid-Market (Ontario & Quebec ONLY)
Account Executive - Mid-Market (Ontario & Quebec ONLY)
Client Account Specialist
Client Account Specialist
SPÉCIALISTE, STRATÉGIE CLIENT – CAN
SPÉCIALISTE, STRATÉGIE CLIENT – CAN
Account Manager
Account Manager
Sales Specialist, Water
Sales Specialist, Water
Senior Vendor Manager - CA Hardlines, Canada Hardlines
Senior Vendor Manager - CA Hardlines, Canada Hardlines
Software Development Engineer, Amazon Retail Ad Service
Software Development Engineer, Amazon Retail Ad Service
Spécialiste en environnement, santé et sécurité
Spécialiste en environnement, santé et sécurité
Software Development Engineer, Retailer Ad Service
Software Development Engineer, Retailer Ad Service
Client Care & Order Specialist
About the role
Company Overview
Capital Fire & Security Inc. is a leading provider of fire alarm and security systems, dedicated to protecting businesses and communities. We pride ourselves on professionalism, innovation, and exceptional customer service within the life-safety industry.
Position Summary
We are seeking a reliable and detail-oriented Client Care & Order Specialist to support daily operations at our Concord office. This role is central to customer communication, order processing, and coordination between internal teams. The ideal candidate is organized, customer-focused, and comfortable in a fast-paced office environment.
Key Responsibilities:
- Process and manage customer orders accurately and efficiently
- Provide professional customer support via phone and email
- Answer all incoming calls and direct inquiries as needed
- Enter and track customer service order requests
- Schedule deliveries for access fobs and card orders
- Maintain accurate data entry, records, and spreadsheets
- Update site visit tracking spreadsheets
- Set up and manage new project files
- Dispatch service calls and support daily office operations
- Collaborate with sales and technical teams to resolve customer inquiries
- Follow up on customer requests to ensure timely resolution
- Maintain high standards of professionalism and communication
- Assist with customer issue resolution using empathy and problem-solving skills
Qualifications & Skills:
- Previous experience in customer service, order desk, or administrative support preferred
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask and manage competing priorities
- Proficient with Microsoft Office (Excel, Word, Outlook)
- Strong data entry and record-keeping skills
- Professional phone etiquette and customer-first approach
- Ability to work independently and as part of a team
- Experience in security, fire alarm, or construction-related industries is an asset
Not the right fit? Search for Client Care & Order Specialist jobs in Concord, Ontario