Job Description Reporting to the Director, HR Systems & Optimization, the HR Systems Analyst – Workday is pivotal in enhancing our Workday platform to support over 22,000 employees across unionized and non-unionized environments governed by multiple collective agreements.

We are looking for problem solvers who take ownership and accountability , thrive in complex environments, and are passionate about delivering scalable, efficient, and user-friendly HR technology solutions.

Key Attributes for Success

• Configuration Expertise: Deep understanding of Workday Payroll, module, with proven experience configuring complex elements such as earning and deduction codes, seniority counters, memo codes, and retro adjustments.
• Documentation & Testing: Strong ability to create and manage technical specifications, test scenarios, results documentation, and training materials. Experience conducting downstream impact analyses and translating findings into actionable trackers.
• Collaboration & Communication: Exceptional facilitation skills to engage cross-functional teams including HR, Payroll, IT, Finance, and Operations. Ability to clearly communicate technical concepts to non-technical stakeholders.
• Continuous Improvement: A mindset focused on identifying opportunities for simplification, automation, and enhancement of HR processes. Active participation in Workday Community and user groups to stay ahead of trends and best practices.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key Responsibilities Include

• Lead configuration and optimization of Workday modules to align with business strategy and collective bargaining requirements.
• Conduct impact assessments for changes across modules, calculated fields, reports, and security roles.
• Develop and maintain comprehensive documentation including SOPs, training guides, and change logs.
• Attend and prepare materials for Change Advisory Board (CAB) meetings and facilitate knowledge transfers to Tier 2 support.
• Partner with stakeholders to solution business issues and implement system changes driven by labour relations updates.
• Support system upgrades, releases, and performance validation.
• Ensure data integrity through audits and proactive analysis.
• Respond to escalated ServiceNow tickets and contribute to the shared knowledge base.

What We’re Looking For

• Minimum 2 years of HRIS experience in Workday, with specialization in Payroll.
• Demonstrated experience supporting unionized environments and complex configurations (e.g., wage progression, counters, seniority).
• Advanced Excel skills for data analysis and reporting.
• Strong understanding of HR operations and system interfaces.
• Excellent problem-solving, research, and troubleshooting capabilities.
• High level of confidentiality, diplomacy, and customer service orientation.
• Workday certification in relevant modules is an asset.

What Extendicare Has To Offer At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package

#ExtendicareHR

Time Type Full time

Compensation Details Compensation will be discussed during the recruiting process.

At Extendicare, we’ve spent more than 50 years dedicated to enhancing quality of life for the people we serve across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to supporting care delivery in homes and communities nationwide. Our corporate roles play a vital part in enabling front-line teams to provide exceptional experiences for clients and families. Together, we foster a culture of collaboration, innovation, and accountability—creating solutions that strengthen our services and improve lives every day.

We are committed to providing competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. This opportunity is a replacement for an existing role and to support transparency, a hiring range may be included with this posting. However, final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.