This is the life-changing opportunity you’ve been looking for.

Horizon Health Network in beautiful New Brunswick is looking for an Indigenous Patient Navigator to join our team!

Horizon Health Network (Horizon) is seeking a Passionate Dedicated and self-motivated individual to join our team as an Indigenous Patient Navigator. The ideal candidate will act as a resource and point of contact for both Indigenous clients and their families, healthcare providers and when appropriate, community members, to ensure the provision of care is culturally safe and client centered. In collaboration with patients & families, healthcare providers and community resources, the Indigenous patient navigator will navigate the healthcare system by facilitating access to services and assist during discharge planning. Using a Two-Eyed seeing approach, Indigenous patient navigators foster an environment that supports traditional Indigenous ways of knowing & healing practices with evidenced based quality care. The goal of this position is to ensure Indigenous clients of Horizon Health Network are accessing appropriate care from appropriate sources, increase client capacity and connections to be stable and supported.

Why you should work here

Working for Horizon gives you a career that provides an east coast lifestyle and the chance to make a big difference in the lives of New Brunswickers. This position comes with competitive salary, paid time off, sick benefits, employer paid contributions into our government pension plan and a remote work policy. Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care

Who You Are

One (1) to three (3) years’ recent related experience working in Indigenous health or social programming Experience advocating for clients Experience prioritizing work in an evolving fast paced setting Proficiency level in Microsoft Office applications.

Possess strong mediation skills and ability to resolve conflict

Exceptional interpersonal skills and ability to foster trusting relationships Understanding and knowledge of Indigenous healing practice and person-centered care and able to conduct, assist with or facilitate smudging ceremonies In-depth knowledge of Indigenous Health programming at the systems, community, provincial and federal level Demonstrated knowledge of local Indigenous peoples’ demographics, languages, cultures, customs, and traditions.

Ability to speak Wolastoqey or Mi’kmaq an asset

In-depth Knowledge of cultural safety and Two-Eyed seeing within healthcare and ability to apply those concepts in their work. Demonstrated understanding of Canadian colonization, Indigenous systemic racism and its impact on the current health and wellness of Indigenous peoples An ability to facilitate and/or make referrals as needed Applicants must be of Indigenous descent Demonstrated ability to function independently, be self-directed and to make competent decisions in a highly complex environment Ability to travel throughout the region as required. Physically able to perform assigned duties.

A valid driver’s license and the use of a vehicle

Education Required

Undergraduate Degree in a health or social sciences discipline preferred

Additional Certifications in health such as trauma-informed care, birthing doula or death doula or willing to obtain

What You Will Do

Support the facilitation of a Two-Eyed Seeing approach to wellbeing and care of Indigenous clients Horizon Health Network facilities. Visit and engage with Indigenous clients and families to support a positive hospital experience. Provide advocacy & mediation, assist with health literacy and empower clients to actively participate in health decisions. Promote traditional cultural practices in health and healing by facilitating access to cultural, spiritual, and linguistic resources. Provide consultation and navigation support to Indigenous clients, their families, and their healthcare team by strengthening hospital staff awareness of Indigenous community resources through formal and informal education and/or mentoring opportunities. Participate in case conference meetings and discharge planning for Indigenous clients who are returning home or transitioning to long term care as required.

Accurate documentation in patient records

Collaborate with community rightsholders & stakeholders (community health centers, non-Insured health Benefits) to ensure seamless transitions during and from acute hospitalization Facilitate and or make necessary referrals as needed. Possess and maintain a strong awareness of Indigenous community resources. Develop written resources for patients and the healthcare team. Provide education sessions to staff, physicians and community partners on Indigenous Health Programming in Horizon and Indigenous patient health needs. Work alongside community partners and our internal colleagues to support understanding and awareness of cultural safety and racism. Assist patients to navigate the complaints process to ensure appropriate follow-up. Develop and complete daily and monthly statistical workload measurement requirements which are submitted regularly to the Indigenous Liaison Committee and Internal Horizon Health departments.

Horizon Competency

Core competencies for non-bargaining positions are based on the LEADS in a Caring Environment leadership capabilities framework: Lead Self, Engage Others, Achieve Results, Develop Coalitions, and System Transformation.

In addition to LEADS, all positions need to demonstrate compassion, patience, and professionalism in all interactions, consistently upholding a respectful and supportive environment for patients, clients, families, and colleagues. Proactively addresses concerns and responds to emerging needs with empathy and diligence, contributing to high-quality, patient/client centered care.

Interested? Apply Today!

To learn more, visit MyHorizonCareer.ca/management-business-professionals/

About Horizon’s Recruitment Process

We thank all applicant who apply; however, only those selected for further consideration will be contacted. All interested applicants are encouraged to apply as an equivalent combination of education, training and experience may be considered.

Horizon’s recruitment screening process may include language proficiency testing, clerical testing and/or behavioral assessment. If you are selected for testing, you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon’s hiring purposes.

Diversity Statement

Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.