What it’s like to be a Northbridge Field Claims Adjuster

When our clients suffer a loss, our Senior Claims Field Representatives responds on the scene. They are responsible for providing efficient and prompt onsite or in the field investigation, evaluation, negotiation and settlement of moderate and complex commercial property claims.

Our Field Claims Adjusters are open-minded, understanding, and passionate about maintaining strong relationships with our clients and delivering excellent customer service.

We want your talent!

If you are great at:

• Completing on site and/or virtual inspections of commercial claims
• Capturing the scope of damages and writing repair estimates to settle claims
• Reconciling vendor estimates to ensure price and scope is appropriate
• Reviewing, policies and technical reports
• Making decisions on coverage, and negotiating settlements of claims
• Effectively managing a busy day to day schedule
• Providing a great customer experience

And you have:

• Completed a post-secondary program
• Minimum 3 years of commercial property adjusting experience, with some experience in the field
• A valid driver’s license and an excellent driving record
• Experience with Xactimate and Encircle is an asset
• Ability to work after hours and weekends during the scheduled on call rotation
• Availability to travel as needed
• A team-first mentality

We really mean it when we say we put you first. Here are a few ways how:

• You will work from your home office, with the flexibility to create your own schedule. We also provide you with all the hardware you will need to set up your workspace!
• As you will be on the road, we will provide you with a company vehicle and take care of all additional expenses!
• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career through education assistance, internal mobility, and mentoring programs.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

We’re committed to pay transparency and fairness. The base salary range for this role is $75,000 - $113,000. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.

This is a real opportunity — we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

#LI-SK1

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.