Claims Representative Ii, Bodily Injury Jobs in Mississauga, Ontario, Canada
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Mississauga, Ontario, Canada
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Claims Representative II, Bodily Injury
Top Benefits
About the role
Company: CGIC
Department: Bodily Injury Claims
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: This role operates in English
Additional Information: These role is currently vacant
The Opportunity
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.
Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.
As a Bodily Injury Claims Representative II, you will be responsible for the investigation, negotiation and resolution of claims files in litigation. You will contribute to our client service culture through daily interactions with clients and by implementing innovative, client-centric solutions.
How You Will Create Impact
Investigating, interpreting coverage, negotiating and making decisions autonomously, to resolve complex bodily injury claims. Contacting claimants, clients, lawyers and witnesses in the investigation and resolution of claims. Managing complex files in defense litigation and Alternative Dispute Resolution (ADR). Coaching, training, and providing technical support to the claims team. Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
How You Will Succeed
You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs. You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions. You have strong communication skills to clearly convey messages and explore diverse points of view. You build trusting relationships and provide guidance to support the development of colleagues.
To Join Our Team
You have three years of claims or related business experience. You have a post-secondary degree or diploma. You have a Chartered Insurance Professional (CIP) designation or working towards. You have or will attain provincial adjuster license(s) depending on the province of work.
What You Need To Know
You will travel occasionally. You are required have your own vehicle, valid driver’s license and insurance. This role involves direct contact with clients and/or service providers in their environment. Extended work hours, including weekends, may be required. You will be subject to a background check as a condition of employment, in the event you are the successful candidate.
What’s in it for you?
Training and development opportunities to grow your career. Flexible work options and paid time off to support your personal and family needs. A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture. Paid volunteer days to give back to your community. A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.
Salary information
Expected Salary range $60,574.00 to $100,956.00 CAD
The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.
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About Co-operators
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.
We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming.
With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first.
Our response to COVID-19 As an essential service, we took immediate steps to ensure the health and safety of our people, clients, and communities. We’re following the direction of Health Canada as we roll out a phased return to corporate and local offices across the country. If you have applied for a posted role, a recruiter will be in touch with an update. Currently, all interviews are being conducted remotely.