Order To Cash Specialist / Order Management Customer Service Rep Jobs in Mississauga, Ontario, Canada
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Mississauga, Ontario, Canada
Senior Order To Cash Specialist / Order Management Customer Service Rep - Manufacturing / Food / OTC / Health & Beauty
Top Benefits
About the role
Job: Senior Order To Cash Specialist / Customer Service Rep -Food / OTC / Health & Beauty – (Manufacturing SAP- MUST have) Location: Mississauga – Brampton, ON 5 days on site during 3 - 4-month training, hybrid after Salary: 70-90K; benefits. Full time permanent
Our client is a well-established manufacturer in the Food / Beverage / Cosmetics/ OTC / Consumer Packaged Goods CPG company and have a job open for Senior Order To Cash Specialist Order2Cash / Customer Service Rep based out of their manufacturing site in Mississauga – Brampton area. This role is responsible for full cycle order management -order entry, providing lead times to customers, working closely with production materials warehousing and logistics to ensure orders are delivered on time. You will ensure Master Data is correct in SAP and ensure order management data, pricing , invoicing, shipping data is correct in SAP This is 5 days on-site initially during training with the possibility of hybrid after.
Responsibilities:
Ensure order information is correctly entered in SAP ; e mails and EDI and ensure all information is up to date for the Master Data, pricing, invoicing , shipping, delivery and similar Keep all customers up to date on order status, and potential issues; resolves issues effectively and efficiently Coordinates with Production, Warehousing, Transportation, Operations to ensure customer satisfaction Reconciles system discrepancies in SAP to ensure proper order entries, part-shipments, inventory, customer billing; Works with internal logistics teams and freight partners to ensure availability and optimisation of transportation and shipments Coordinates throughout the organization to identify opportunities to improve processes to ensure on- time deliveries and achieve highest customer satisfaction rates
Senior Customer Service Specialist will have a minimum of 3-4 years’ experience in Order2cash in a fast-paced manufacturing environment ideally in Consumer Packaged Goods, Food Beverage Health & Beauty and similar. Strong leadership, proactive approach , attention to detail and experience with SAP is a MUST. Excellent communication skills in English, strong skills in MS Excel are a MUST. Degree highly preferred. Courses in Supply Chain highly preferred
Qualified applicants already in Mississauga -Brampton area able to do 5 days on site initially (no exceptions) are invited to forward their resumes in MS Word format to Preeti.dayal@hays.com . Please write “Senior Order To Cash Specialist / Order Management Customer Service Rep - Manufacturing” in the subject line of your e mail.
While we thank all applicants for your interest, only the most qualified candidates will be contacted due to volume of applicants. AI may be used to screen, assess, or select applicants for this position
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About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
We help our customers define and implement strategies to create inclusive and equitable workplaces. Through harnessing and analysing data, we support business decision making and advise on how to access Talent Networks. We also assist in identifying attractive employer propositions by truly understanding a company’s identity, and support clients with all aspects of their Early Careers proposition, from strategic planning through to operational execution.
Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com