Position Title: Intern Warehouse Operations

Job Requisition ID: 47915

Banner: Metro

Employment Type: Temporary

This posting is for an existing temporary, full-time position ending on August 1st, 2026.

SUMMARY:
The role of the Operations Intern is to support the Distribution Centres Operations team by assisting Supervision with the planning and execution of assigned tasks to the unionized workforce. The incumbent works with teams from different operations and transportation departments, participates in projects, attends team meetings, assists in creating Standard Operating Practices (SOP) guides, collects, processes, and maintains the integrity of data in the inventory system.

SPECIFIC RESPONSIBILITIES:

Operations and Productivity Management

• Assist in Targeting key classification for productivity improvement.
• Assist in planning daily labour requirements according to forecasts, promotions and monitor.
• Target key data processes for optimization.
• Assist with shipping and receiving functions in the facility.
• Ensure efficiency in flow of products through the facility.
• Investigate, identify and reconcile any inventory discrepancies to ensure physical and systematic accuracy.
• Integrate and Optimize the use of IT tools in the department to validate system parameters, track and analyze deviations, and optimize productivity and operations.
• Complete various daily and weekly reports.

Health and Safety and Labour Relations

• Assist in understanding all health and workplace safety standards.
• Assist in observing the unionized workforce to promote Safe Work Methods.
• Collaborate with the JHSC and other parties to proactively rectify safety concerns.
• Lead by example and drive a positive and collaborative Health and Safety culture.
• Understand and comply the provisions of the collective agreement in force.

Customer Service Management

• Assist in performing daily Outbound store audits regarding pallet condition and store orders to ensure they are correct and complete.
• Seek to understand Customer needs and demonstrate Customer Focus.

Process/Projects

• Assist to identify and Challenge/Validate 1 to 3 DC processes for improvement.
• Assist in creating standard operating procedures linked to Health and Safety, sanitation and operations.
• Knowledge of Lean Six Sigma practices would be an asset

QUALIFICATIONS:

• Graduated within 1 year or currently enrolled in an applicable post-secondary program - Supply Chain Management, Business, Engineering an asset
• Demonstrate ability to potentially manage small teams, detail oriented, strong problem-solving skills
• Excellent analytical and mathematical skills.
• SAP knowledge would be an asset
• MS Office and Excel intermediate/advanced required
• Ability to work flexible shifts and/or hours
• Work under pressure in a fast-paced environment and demonstrate ability to multitask
• High attention to detail
• Strong analytical and problem-solving abilities
• Excellent oral and written communication skills
• Adaptable to contingencies
• Team player

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

Disclosure on Use of Artifical Intelligence in Recruitment: At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.