Discover

The Opportunity

Moncton, NB

Insurance

Experienced

Full-time

$70,000 - $80,000 / year

Benefits:
Health Insurance

Dental Insurance

Paid Time Off

Flexible Work

Pension plan

Life Insurance

Disability Insurance

Employee Assistance Program

Bonuses & Incentives

Wellness Programs

The Project Specialist - Group Insurance serves as a central operational coordination point between business teams, project teams, and support teams, including IT and Operations.

In this role, the Project Specialist is responsible for stabilizing, prioritizing, and orchestrating the execution of operational work. This includes ensuring efficient and rigorous handling of requests, maintaining a structured operational work plan, and providing hands‑on support for the execution of operational projects.

Through these contributions, the Project Specialist helps ensure operational flow, priority alignment, and effective cross‑team collaboration. The role does not involve responsibilities related to the design or architecture of the targeted processes.

What you'll do

Responsibilities

Coordinate the execution of operational work in support of group insurance projects and operations.

Act as the operational liaison between business teams, project teams, IT, and Operations.

Intake, prioritize, and follow up on operational requests and tickets.

Maintain and coordinate the operational work plan to ensure clear visibility of priorities and capacity.

Support continuous improvement through standardized practices and operational documentation.

Ensure proactive stakeholder communication and support operational change initiatives.

What you'll need

Qualifications

Experience in a bilingual environment with strong written and verbal communication skills in French and English.

College diploma or university degree in administration, management, insurance, or a related field.

5 to 7 years of experience in an operational environment, ideally in group insurance, financial services, or a complex service organization.

Experience supporting operations, managing requests or tickets, coordinating projects, or working within a service desk environment.

Experience in a system transformation or modernization context.

Knowledge of IT service management (ITSM) principles, without a technical role.

If this challenge matches your career aspirations and you want to play a key role in the exciting development of our company, please apply by May 11, 2026.

We're looking for

Core Skills

Cross Functional Collaboration Bilingual communication (French/English) Operational work plan management Request intake and prioritization Operational Coordination

A little bit about us

Assumption Life

At Assumption Life, we value the development of our employees in diversified and inclusive work teams that foster creative thinking and innovation.

Assumption Life is deeply committed to its community's development

Founded in 1903 in Massachusetts, Assumption Life is the result of a group of people who want to take their destiny into their own hands. Their goal was simple: to ensure the prosperity of Acadian families in New England. Since its inception, Assumption Life has continued to making difference beyond the borders of l'Acadie for all families across Canada. Our Company, which began as a great idea 122 years ago, is now one of the largest mutual life insurance and financial services companies in Canada. Today, this culture of generosity and commitment is demonstrated by our employees. Whether it is helping out at special events, raising funds for charities or, helping people in need, Assumption Life employees are very committed to their community and are always ready to help.

An employer of choice

We ensure competitive salaries, as well as performance-based bonuses, generous benefits and flexibility in our policies and practices to respond to the needs of our employees.

Assumption Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. We extend employment regardless of race, color, ancestry, religion, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, genetic characteristics, disability, gender identity or gender expression, status of a pardoned person, social condition or political activity. If you have a disability or special need that requires accommodation for an interview, please let us know by emailing ressources.humaines@assomption.ca

Are you interested?

Work With Us

Be part of a dynamic team that values leadership, collaboration, trust, and commitment. Enjoy training and development opportunities, a competitive salary, bonuses, a robust pension plan, and more. Our vibrant downtown Moncton location offers a dynamic work environment, a gym in the building, and one paid day for volunteer work each year.