Terminal Operations Specialist

The Terminal Operations Specialist, under the direction of the Manager of Terminal Operations, will primarily be responsible for providing technical support to fuel carriers and field operations at Terminals on a 24 hrs. a day, 7 days a week basis. Duties include but not limited to PQM (Product Quality Management), loading or unloading issues due to account issues, field equipment issues, or access related.

This is a full-time permanent position and will include a variation of day shifts and/or night shifts and/or include weekend shifts. Schedule will vary based on business needs.

Who We Are:

With over 100 employees and clients in over 50 countries, BLENDTECH has grown into a flexible and reliable solutions provider for the petrochemical and chemical industries, worldwide. We are leaders in quality, commitment, and service. Our BLENDTECH products are globally recognized, respected, and continue to push the industry forward.

Competencies:

• Attention to detail

• Ability to multi-task under pressure

• Strong negotiation skills

• Organization

• Ownership

• Professionalism

• Resourceful

• Time Management

Key Responsibilities:

• Resolve Product Quality issues and escalate to Product Quality Advisor and/or Terminal Operators if needed.

• Reset/Adjust terminal equipment per documented process.

• Troubleshoot loading/offloading issues.

• Accurately report and document issues in a timely manner.

• Identify second level support and escalate as needed.

• Acknowledge alarms in SCADA system.

• Reset system passwords for users.

• Assist with routing head office calls.

About You:

• 3-5 years’ proven experience working in a similar role. Construction/oil/energy industry experience is a strong asset.

• Experience with systems such as TMS and SCADA would be an asset.

• Post-secondary Degree or Diploma in a relevant field is an asset.

• Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint).

• Excellent at fostering relationships inside and outside of an organization

• Ability to work under little to no supervision.

• Demonstrate problem solving and decision skills to identify the right approach in resolving problems.

• Ability to adhere to a flexible schedule and able to work shift rotations (day and night).

• Must be bilingual in English and French (verbal & written).

We Value Our Team:

• Paid Time Off + Vacation

• Remote work

• Health and Dental Benefits after 3 months

• RRSP Match after 1 year

• Educational Reimbursement

Working Environment & Physical Demands

• Prolonged sitting

• Routine use of standard office equipment

This job will require periodic visits to job sites and some flexibility in terms of working hours may be required. This is a working remote position.

PT Industrial Electric Co. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are committed to the principles of employment equity. Only the candidates selected will be contacted.