Are you passionate about customer service and technical equipment? Do you have extensive experience in heavy machinery parts and want to contribute to the success of a well-established company in its sector?

Our client, a company located on the South Shore of Montreal and well-established in the distribution of heavy equipment for the environmental and construction sectors, is looking for a Parts Clerk to support its commercial and operational activities, working directly with both internal and external clients.

Main Responsibilities:

• Welcome, advise, and respond to customer inquiries by phone, email, or in-person.
• Accurately identify technical needs and recommend the appropriate parts or solutions.
• Prepare estimates, create purchase orders, and ensure complete follow-up on files.
• Ensure the accuracy of information in the ERP system (orders, inventory, deliveries).
• Collaborate with the purchasing team to initiate orders based on urgency levels.
• Support the technical service team with parts requests and quotes.
• Manage internal returns and ensure effective coordination with the warehouse.
• Participate in equipment training and observe repairs to better understand the products.
• Apply health and safety regulations and contribute to a positive and safe work environment.
• Perform any other related tasks.

If you're ready to take on new challenges, we want to meet you!

Benefits of this position:

• Competitive salary.
• Comprehensive benefits package.
• Human, modern, and stimulating work environment.
• Group RRSP.

Requirements:

• Minimum of 8 years of experience in a similar role, ideally related to heavy equipment.
• Strong knowledge of Microsoft Office suite and comfortable with digital tools.
• Bilingualism (French/English) required to communicate frequently (about 50% of the time) with English-speaking clients and suppliers.
• Forklift certification (an asset).

Salary: Between $35 and $40 per hour, depending on experience. Schedule: Daytime. Status: Permanent.

Interested in this position? Please send your application to Carlos Danies by email at cdanies@bedardressources.com.