You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

**Location:**Hybrid

As a member of the retirement annuities team, the incumbent will be responsible for the administration related to defined benefit (DB) pension plans for Group Retirement Services, as well as managing ongoing services to plan sponsors and member requests requiring complex calculations.

What you will do?

• Act as a subject matter expert on the administration of defined benefit plans
• Provide support to the retirement pension team on plan rules and other complex issues
• Participate in various quality control and audit processes
• Support knowledge management tasks and perform tasks related to processing deferred pensions, deaths, marriage breakdowns, plan terminations, plan transfers, annual statements, and other related tasks
• Complete complex calculations and adjustments concerning transactions made for our members or sponsors
• Conduct research and analysis to determine the sources of reconciliation errors (and other issues) and then take action to resolve them
• Document plan rules and other information necessary for the proper daily administration of the plan
• Complete any other tasks required to support the team and meet the needs of clients and sponsors within the required timeframes

What do you need to succeed?

• University degree in actuarial science or related field of study
• Minimum of 5 years of experience in Defined Benefits or Group Retirement Services
• Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
• Expertise in working with large volume of data in Microsoft Excel
• Excellent customer service skills
• Analytical and problem solving skills
• Organizational skills and ability to prioritize in order to achieve tight delivery dates
• Ability to work in a team environment with minimum supervision

Reasons why should you join us under the sun:

• An environment of continuous learning, development, and improvementFlexible Benefits from the day you join to meet the needs of you and your family
• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

#LI-Hybrid

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

58,000/58 000 - 93,000/93 000

Job Category:

Customer Service / Operations

Posting End Date:

26/03/2026