Manager, Product Engineering Jobs in Montréal, QC
Create alert for “Manager, Product Engineering”
Montréal, QC
Call Center Manager
Call Center Manager
Communications Manager #231
Communications Manager #231
Procurement Manager #1852
Procurement Manager #1852
Manager, Product Engineering (SaaS)
Manager, Product Engineering (SaaS)
Electronic Product Manager
Electronic Product Manager
Property Manager #246
Property Manager #246
Business Development Manager
Business Development Manager
Manager Advanced Engineering
Manager Advanced Engineering
Directeur d'ingénierie / Engineering Manager
Directeur d'ingénierie / Engineering Manager
Associate Product Manager, IT
Associate Product Manager, IT
Project Manager, Engineering
Project Manager, Engineering
Product Manager, Salesforce
Product Manager, Salesforce
Product Manager, Salesforce
Product Manager, Salesforce
Product Manager - SAP SAC Functional Product Management
Product Manager - SAP SAC Functional Product Management
Chef de projet technique / Technical Project Manager
Chef de projet technique / Technical Project Manager
Mining Operations and Deployment Manager
Mining Operations and Deployment Manager
Gestionnaire de la qualité ingénierie / Engineering Quality Manager
Gestionnaire de la qualité ingénierie / Engineering Quality Manager
Gestionnaire de projet aérospatial bilingue / Bilingual Aerospace Project Manager
Gestionnaire de projet aérospatial bilingue / Bilingual Aerospace Project Manager
Quality Systems Manager (Full Time)
Quality Systems Manager (Full Time)
Jr Project Manager
Jr Project Manager
Call Center Manager
About the role
**Location
**Montreal, QC — Onsite (Near Peel Metro Station). Please note that we do not accept remote or hybrid candidates at this time.
Who We Are
At Harlow Payments, we bring over 50 years of combined experience to the world of payment solutions. We’re passionate about helping businesses streamline their payment processes, reduce costs, and achieve financial success through customized, reliable solutions. Our team is hands-on, supportive, and proud of the work we do together in a professional, fast-paced environment.
If you’re looking for a place where your contributions matter and your work is seen, Harlow Payments is the place to grow.
The Role
We are looking for a Call Center Manager to join our onsite Montreal team. This full-time, on-site role (34 hours/week) is ideal for someone who thrives in a fast-paced environment and enjoys working closely with clients and cross-functional teams.
What You’ll Do
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Analyze the administrative issues in order to provide help to employees
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Sort the technical problems in order to help employees with established procedures
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Hire, train, direct and motivate staff
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Lead/instruct groups
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Monitor and evaluate
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Conduct sales calls
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Monitor staff performance
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Monitor department’s performance
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Conduct quality audits
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Resolve conflict situations
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Offer mentoring
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Provide staff training
What We’re Looking For
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Supervisory Experience
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College/CEGEP Diploma
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At least 2 years of experience in a similar role in a call center environment
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Experience in Sales, Quality Assurance and Employee Recognition
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Background Check
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Work Conditions: Must thrive in a fast-paced, high-pressure environment managing large caseloads and workloads with tight deadlines, while maintaining exceptional attention to detail.
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Interpersonal Skills: Demonstrates excellent oral communication and efficient interpersonal skills, with a strong client focus and the ability to collaborate effectively as a team player.
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Personal Attributes: A dependable, organized, and reliable self-starter who exercises sound judgement, takes initiative, and consistently delivers results. Strong attention to detail and ability to work onsite in a team environment.
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Language Requirements: Bilingual in English and French. Excellent communication skills in English are necessary to collaborate with cross-functional teams, as well as external partners and clients who are based in the US.
What We Offer
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Competitive compensation
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Comprehensive benefits package (Dental Plan, Health Care Plan, Paramedical Services, Vision Care
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Opportunity to earn commissions
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A 34-hour work week for better work-life balance
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A stable, collaborative, and professional work environment
How to Apply
Please submit your resume to careers@harlowpayments.com. Only candidates selected for an interview will be contacted.
Pay: $35.00 per hour
Benefits:
- Casual dress
Work Location: In person
Not the right fit? Search for Call Center Manager jobs in Montreal, QC
About Harlow Payments
The Harlow group is comprised of payment solution experts with a collective 50 years of industry experience. Let Harlow Payments be your trusted partner in financial success. Contact us now to claim a free POS system, learn how we can help you lower your bill, and make payments easy.