Missions

• Support and manage middleware technologies within the global Middleware group.
• Work closely with Middleware Administrators in Montreal, the US, and Paris to manage middleware platforms located in Canada and the US.
• Participate in the on-call rotation, providing off-hours and weekend production support.
• Provide follow-the-sun on-call support to systems in multiple regions including Europe and Asia.
• Administer and support IBM Sterling technologies (Connect Enterprise, Connect Express, Connect Direct, Sterling File Gateway, Sterling Secure Proxy, etc.).
• Support relevant protocols including:
• FTP, SFTP
• PeSIT
• Connect:Direct (C:D)
• FTP/SSL
• Provide advice and best practices to internal clients and technology teams.
• Help implement and update team standards (installation, best practices, procedures).
• Contribute to platform provisioning and automation initiatives for the file transfer environment.
• Implement and maintain consistent processes, methods, and procedures for all file transfer activities.
• Recommend software and hardware upgrade paths.

Profile

• Client-focused and able to work independently while collaborating across different teams.
• Detail-oriented with strong organizational and interpersonal skills.
• Willingness to learn new technologies and methodologies.
• Self-motivated and a team player.
• Excellent written and oral communication and presentation skills.
• Experience working in a 24x7 environment.
• Experience working with distributed teams.
• Operational management experience.
• Proficiency in French and English (written and/or oral).

Nice to have

• Familiarity with ITIL processes.

CGI provides a reasonable estimate of the salary range for this position. The calculation of this range depends on various factors, including skill level, geographic market, experience, education, as well as professional licenses and certifications. Compensation decisions depend on the specifics of each case. A reasonable estimate of this salary range is between $80,000 and $115,000 for this position.

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Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.