Required Skills Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. 7+ years of technology delivery, software engineering, SaaS platform engineering, digital marketing technology, or enterprise application support experience. Hands-on experience leading technical delivery for enterprise SaaS or marketing technology platforms, including onboarding, configuration, integration, lifecycle management, and production support. Strong understanding of DevOps practices, including automation, source control, release management, CI/CD, environment management, monitoring, and operational readiness. Experience with API-based integrations, REST services, JSON, authentication patterns, and troubleshooting integration failures across distributed systems. Working knowledge of enterprise identity, access management, and security integration patterns such as SSO, OAuth, OIDC, SAML, roles, entitlements, and provisioning workflows. Strong analytical, troubleshooting, and root cause analysis skills, with the ability to resolve complex technical issues in production environments. Ability to translate stakeholder needs into technology requirements, solution options, implementation plans, and clear delivery outcomes. Strong communication skills with the ability to engage technical teams, non-technical stakeholders, vendors, product owners, risk partners, and senior leaders. Experience working in Agile delivery environments with a strong sense of ownership, prioritization, collaboration, and accountability. Understanding of security, privacy, data governance, change management, and operational risk controls in a regulated enterprise environment. Experience with scripting or development languages such as Python, JavaScript, Java, C#, PowerShell, shell scripting, SQL, or similar technologies. Familiarity with cloud platforms, key management, encryption, data pipelines, web application infrastructure, networking, proxies, load balancing, and enterprise integration patterns. Solid understanding of networking fundamentals, with hands-on experience in web proxy and load-balancing technologies. Experience with containerization, Kubernetes, Podman, Git-based development workflows, GitHub Copilot, or other AI-assisted development tools. Hands-on experience with Azure Key Vault, Azure Managed HSM, AWS KMS, or AWS CloudHSM, including IAM policies, key lifecycle management, encryption-at-rest concepts, audit logging, and troubleshooting key access or integration issues. Experience in creating or contributing to enterprise architecture documentation, including C4 models, security architecture designs, ADRs, integration diagrams, data flow diagrams, and control-aligned design artifacts for regulated technology environments.

Nice to Have Skills Experience with Adobe Experience Cloud capabilities such as Adobe Experience Platform, Real-Time CDP, Adobe Analytics, Adobe Target, Adobe Journey Optimizer, Adobe Workfront, Adobe Tags, Web SDK, XDM schemas, datasets, destinations, and identity services. Experience with Salesforce Marketing Cloud, Stensul, Sprinklr, Proofpoint Patrol, or similar enterprise marketing, email, social media, social publishing, compliance supervision, or client engagement platforms. Knowledge of customer data platforms, segmentation, personalization, campaign activation, marketing analytics, attribution, experimentation, and digital engagement measurement. Adobe, Salesforce, cloud, cybersecurity, Agile, or DevOps certifications. Working knowledge of bilingual business environments, including the ability to communicate effectively in English and French where required.