Fraud Officer Jobs in Montreal, Quebec, Canada
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Montreal, Quebec, Canada
Fraud Specialist
Fraud Specialist
Top Benefits
About the role
Job Description
What is the opportunity?
In a non-call center environment, you will support the Personal and Commercial Operations fraud management team in protecting shareholder’s interest by minimizing fraud losses. You will review and investigate Credit card fraud alerts for Mortgage, RCL and Car Loan applications ensuring operational risk/loss is mitigated and negative client impact and experience is kept to a minimum.
What will you do?
Use in-depth fraud understanding to Investigate fraud alerts on loan applications False application is a stream within Client monitoring where Credit card applications, Personal Online Accounts, and Online Business Deposit Account Openings are reviewed and actioned.
Review notes and pertinent application details
Review NDB alerts and update notifications accordingly Perform outbound calls to validate application details Record and refer all suspicious files to CIS for review In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide
What you need to succeed?
Must- have
At least 12 months experience in client service or fraud related environment
Ability to handle with confidence a high workload environment, while prioritizing and multitasking with a commitment to delivering superior client experience Proven interpersonal communication and problem resolution skills Able to work a set shift of 8:00am to 8:00pm Monday to Saturday
Nice-to-have
Previous credit card experience
Bilingual (English/French) Fraud knowledge previous call centre experience
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits
Exposure to strong mentorship and leadership examples Ability to make a difference and lasting impact
Job Skills
Communication, Teamwork
Additional Job Details
Address
800 RUE DE LA GAUCHETIÈRE O, SUITE 4021:MONTRÉAL
City
Montréal
Country
Canada
Work hours/week
37.5
Employment Type
Full time
Platform
PERSONAL & COMMERCIAL BANKING
Job Type
Regular
Pay Type
Salaried
Posted Date
2026-05-28
Application Deadline
2026-07-25
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
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About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.