Representative, Customer Care Jobs in Montreal, Quebec, Canada
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Montreal, Quebec, Canada
Customer Service Representative #474
Top Benefits
About the role
A company specialized in manufacturing products that meet sanitation and cleaning needs for three key sectors—supermarkets, industry, and agri-food—is seeking a Customer Service Representative to join its team in Anjou.
Administrative Tasks:
- Handle customer requests received by phone, email, or fax, including pricing inquiries, documentation needs, and issue follow-ups.
- Draft and prepare quotes for representatives (m/f), ensure their approval, and send them to customers.
- Maintain and update representatives’ (m/f) price lists.
- Provide administrative support to representatives (m/f), the administrative department, and company management.
- Rotate with other team members to answer incoming calls and ensure proper routing of communications.
- Forward any customer-related issues to the appropriate departments, including complaints, billing errors, or delivery delays.
- Perform any other related duties as required.
If you are ready to take on new challenges, we would love to meet you!
Benefits:
- Group insurance starting on Day 1 (70% – 30%)
- 3 weeks of vacation after 1 year
- 5 sick days
- Office closed during the Christmas week and New Year’s Day
- Possibility to contribute to an RRSP with employer matching up to 3%
- Flexible schedule allowing early finish at 2:00 p.m. on Fridays during summer (mid-June to end of August)
Requirements:
- Completed DEC (college diploma)
- Minimum of 2 years of customer service experience
- Bilingualism (English/French) to serve clients in Ontario and the United States (30% of the time)
- Experience in manufacturing or chemical products (an asset)
- Proficiency with Microsoft Office Suite
Salary: $55,000 to $60,000 per year, depending on experience
Schedule: 37.5 hours per week
Status: Permanent
Interested in this position? Send your application to Wisner Pierre by email at wisner@bedardressources.com.
Not the right fit? Search for Customer Service Representative #474 jobs in Anjou, Montréal
About Bédard Ressources Humaines
Bédard RH est une agence de placement et de recrutement qui aide les candidats à valoriser leur candidature et à atteindre leurs objectifs de carrière. Avec plus de 25 ans d'expérience, l'entreprise se spécialise dans le recrutement temporaire, permanent et international, tout en offrant des services de ressources humaines et d'impartition adaptés aux besoins des entreprises.