Campus Location: New Westminster

Regular / Term: Regular Full Time

Closing Date: Open unitl filled

Position Summary

The Program Assistant, Medical Responder Program, is responsible for providing primary administrative and operational support for the day-to-day delivery of the program, with a strong emphasis on student contact and support. This role serves as a key point of contact for students, responding to inquiries, assisting with registration and enrolment processes, supporting course logistics, and helping ensure a positive student experience. The position also supports program operations by coordinating schedules, maintaining records, and assisting divisional staff with activities that enable the effective delivery of Medical Responder training.

Additionally, the Program Assistant is tasked with managing curriculum design and development documents, maintaining and formatting various documents and materials using MS Word, Excel, PowerPoint, and Adobe Acrobat, InDesign and producing documents related to course delivery and data management. Responsibilities also include preparing for course delivery by organizing materials, scheduling rooms and courses, compiling data, generating reports, preparing templates for student enrolment and surveys, and entering data into Colleague and Blackboard, grading in Self-Service. The role requires organizing meetings, updating program-specific webpages, ordering supplies, processing invoices, and responding to inquiries. The Program Assistant must maintain effective working relationships, work independently, and manage sensitive issues with discretion and confidentiality.

If you are the kind of person who enjoys providing administrative support and has a keen eye for detail, this role will be ideal for you. You will thrive in this dynamic environment where adaptability to changing processes is valued, and you will appreciate the variety of tasks and responsibilities.

Qualifications & Requirements

Secondary school graduation, plus three (3) years office experience; or an acceptable equivalent combination of education, training, and experience; Proficiency in the operation of Word, Excel, PowerPoint, Outlook, Colleague (student registration), and Blackboard (learning management system); Excellent verbal and written communication, customer service, and organizational skills; Must be open and adaptable to changing processes with an ability to be proactive and become part of solutions; Ability to establish work priorities, multi-task, and meet deadlines while working with frequent interruptions; Strong written and verbal communication skills, including accurate spelling, grammar, and proofreading, are required; Ability to carry out complex instructions accurately; Ability to establish and maintain effective working relationships with a variety of internal and external contacts in a team-based setting is very important, including staff, students, and the public; Proven ability to work independently, meet deadlines, solve problems, remain calm under pressure, and deal with sensitive issues with discretion and confidentiality; Physical ability to lift boxes (up to 25 lbs.) is required. Ability to learn new skills.

About JIBC

Justice Institute of British Columbia (JIBC) is a public, post-secondary institution that provides education and training to those who’ll be there to support British Columbians and others around the world, when a life is at stake or when health, safety or property is in jeopardy. Work for JIBC and be a part of the big picture – supporting justice and public safety professionals at all stages of their careers in fields including law enforcement, firefighting, paramedicine, security and emergency management.

As a JIBC employee, you’ll play a role in our educational programming, which also includes complementary and related areas of study – from conflict resolution, mediation, leadership and counseling, to cybersecurity, business intelligence, and tactical criminal analysis – as well as applied research in the justice and public safety fields. Join our team and help us prepare JIBC graduates to contribute to safer communities and a more just society.

What JIBC Offers

We offer a total compensation package that includes Extended Health and Dental Benefits, and enrollment in the Municipal Pension Plan after six months. In addition, we offer 15 vacation days annually (pro-rated in first year), as well as other generous leave entitlements.

Salary Range

$50,534.82(with wage increments to a max of $53,951.31). Salary and wage increments are in accordance with the Collective Agreement. (BCGEU Pay Grid 9)

Position is currently eligible for Service Improvement Allocation of $41.65 bi-weekly

Posting Date

July 9, 2026

Position Type

BCGEU

Position Number

1000202

Employment Type

Full-Time Regular

Work Arrangements

This is a regular, full-time (35 hours per week) position. Must be within a commutable distance to JIBC's New Westminster Campus. This position may be considered for a hybrid work arrangement.

How to Apply

Interested applicants must submit their application and all required documents online. Qualified internal applicants shall be given first consideration in filling the position. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Only candidates selected for an interview will be notified.

We encourage applications from members of groups that have been marginalized on any grounds named under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or a person of Indigenous ancestry.

We thank all applicants for their interest in employment with JIBC. Only those selected for an interview will be contacted.