Who you are

• 5+ years of product management experience, with meaningful time in at least one of: mobile/native applications, front-end platform, or growth and lifecycle PM
• Track record of shipping mobile or platform-layer products with real impact on adoption, retention, or engagement
• Strong working knowledge of mobile UI/UX principles, such as iOS HIG and Material Design, and comfort making tradeoffs between native and cross-platform approaches
• Analytical by default: you define metrics before you build, know how to instrument a product, and can run and interpret A/B tests
• Strong cross-functional collaborator who works well with distributed engineering and design teams and can translate technical tradeoffs for non-technical stakeholders
• Highly execution-oriented with a bias for getting things shipped and iterating from there
• Experience owning front-end platform work: design systems, white-labeling, shared component libraries, or configuration infrastructure for enterprise SaaS
• Experience with enterprise mobile compliance requirements: MDM/MAM, enterprise app distribution, data encryption at rest and in transit
• Exposure to agentic AI systems, LLMs, or conversational interfaces, ideally in a mobile or desktop context
• If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!

What the job involves

• We are seeking a Native Experience & Growth PM to own how users discover, adopt, and stay engaged with North across every surface — iOS, Android, macOS, and web. This is a high-leverage role sitting at the intersection of three domains:
• Native Applications: Own North’s iOS, Android, and macOS apps. You’ll define the mobile product roadmap, drive platform-specific capabilities (such as widgets, shortcuts, push notifications, offline modes), and ensure the native experience feels fast, polished, and purpose-built for knowledge workers on the go
• Front-End Platform: Own the platform-wide shared component layer which would be the infrastructure that makes North customizable and enterprise-ready. This includes white-labeling and custom branding, configurable terms and conditions, notification systems, and the shared system components that will be leveraged across devices and features
• Onboarding, Retention & Growth: Own the end-to-end user lifecycle from first login to power user. You’ll design and iterate on first-time user experiences (FTUX), contextual onboarding flows, proactive guidance, and re-engagement strategies
• Define and execute the roadmap for North’s iOS, Android, and macOS apps, balancing platform-native capabilities with cross-platform consistency
• Own the shared component and configuration layer that enables enterprise customization
• Design and iterate on FTUX and onboarding flows that minimize time-to-value and drive activation across new enterprise deployments
• Own analytics instrumentation to track funnel performance, feature adoption, and re-engagement; run structured experiments to improve key metrics
• Engage directly with enterprise customers to surface use cases across surfaces and validate product decisions with qualitative and quantitative evidence
• Collaborate with design and engineering to maintain a coherent, accessible component system and ensure pixel-perfect experiences that scale across customer deployments

Benefits

• Six weeks’ paid vacation
• Equity / stock options
• RRSP, 401(k), and Pension Scheme contributions
• Coverage for 100% of your insurance premiums across health, dental, vision, and travel
• Additional coverage for accessing mental health providers/services
• Six months of fully paid parental leave, including adoption and surrogacy
• Financial support for egg freezing and IVF in Canada and the UK
• A monthly fitness and wellness allowance
• Globally dispersed company that supports a remote work culture
• A $2,000 annual education benefit for professional development
• A weekly stipend for meals when working remotely and catered lunch when working from one of our global offices
• A monthly arts and culture allowance
• A monthly quality time allowance