Digital Experience Lead Jobs in New York
Create alert for “Digital Experience Lead”
New York
Digital Experience Lead
New York
13 days ago
$126,800 - $221,900/yearly
Remote
Top Benefits
Commuter benefits
Annual learning stipends
Digital Experience Lead
New York
13 days ago
$126,800 - $221,900/yearly
Remote
Top Benefits
Commuter benefits
Annual learning stipends
Senior Digital Experience Lead
New York
12 days ago
$155,400 - $272,000/yearly
Remote
Top Benefits
Commuter benefits
Annual learning stipends
Senior Digital Experience Lead
New York
12 days ago
$155,400 - $272,000/yearly
Remote
Top Benefits
Commuter benefits
Annual learning stipends
Senior Strategic Operations Lead
San Francisco Bay Area, New York
18 days ago
$146,700 - $203,800/yearly
Remote
Top Benefits
Health, dental, and vision coverage
12+ weeks paid parental leave
Senior Strategic Operations Lead
San Francisco Bay Area, New York
18 days ago
$146,700 - $203,800/yearly
Remote
Top Benefits
Health, dental, and vision coverage
12+ weeks paid parental leave
Technical Account Manager
New York, Toronto, San Francisco Bay Area
18 days ago
$140,000 - $160,000/yearly
Top Benefits
Healthcare and dental coverage
Generous maternity leave (16 weeks paid)
Technical Account Manager
New York, Toronto, San Francisco Bay Area
18 days ago
$140,000 - $160,000/yearly
Top Benefits
Healthcare and dental coverage
Generous maternity leave (16 weeks paid)
Staff Product Manager
New York, San Francisco Bay Area
11 days ago
$239,000 - $298,800/yearly
Remote
Top Benefits
Health, dental, and vision coverage
12+ weeks paid parental leave
Staff Product Manager
New York, San Francisco Bay Area
11 days ago
$239,000 - $298,800/yearly
Remote
Top Benefits
Health, dental, and vision coverage
12+ weeks paid parental leave
Scaled Success Manager
San Francisco Bay Area, New York
13 days ago
$150,000 - $190,000/yearly
Remote
Top Benefits
100% medical, dental, vision coverage
Unlimited PTO, 15 days minimum, sabbaticals
Scaled Success Manager
San Francisco Bay Area, New York
13 days ago
$150,000 - $190,000/yearly
Remote
Top Benefits
100% medical, dental, vision coverage
Unlimited PTO, 15 days minimum, sabbaticals
Senior Recruiter
San Francisco Bay Area, New York
18 days ago
$119,200 - $165,500/yearly
Remote
Top Benefits
Health, dental, and vision coverage
12+ weeks paid parental leave
Senior Recruiter
San Francisco Bay Area, New York
18 days ago
$119,200 - $165,500/yearly
Remote
Top Benefits
Health, dental, and vision coverage
12+ weeks paid parental leave
Mid/ Senior Full Stack Engineer
New York
12 days ago
$180,000 - $220,000/yearly
Remote
Mid/ Senior Full Stack Engineer
New York
12 days ago
$180,000 - $220,000/yearly
Remote
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Top Benefits
Commuter benefits
Annual learning stipends
Work from home opportunities
About the role
Who you are
- You're a product strategist who thinks holistically about customer journeys, business outcomes, and organizational dynamics
- You're curious, dig into problems before jumping to solutions, and rally teams around a vision
- You have an eye for great design and hold teams to high standards
- You're collaborative but not afraid to push back when it matters
- You're motivated by transformation—building new ways of working and launching exceptional experiences that drive results
- 6+ years in product management, product strategy, or digital experience strategy at B2B SaaS or enterprise tech companies
- Proven experience defining product strategy—the "what" and "why" that shapes direction
- Experience with product launch announcements, digital broadcast events, or major digital moments
- Strong stakeholder management with ability to influence senior leaders and build alignment
- Data-driven decision maker using analytics, research, and metrics to guide strategy
- Experience partnering with marketing teams on GTM strategy and campaigns
- UX background or training with strong design sensibility
- Track record managing complex, multi-stakeholder product launches or digital events
- Experience in marketing organizations
- Familiarity with modern product visualization strategies in enterprise tech
What the job involves
- ServiceNow's Digital Experience Strategy team operates at the intersection of product strategy and marketing—where you define what gets built and why
- This is pure product strategy: vision, direction, and strategic thinking that shapes digital experiences for a global enterprise AI leader
- ServiceNow launches innovation every month
- You'll be the strategist who owns how we showcase these launches across our digital ecosystem—establishing what gets featured, how it's presented, and critically, what doesn't make the cut
- You'll determine whether a launch warrants a homepage refresh, updates to existing content, a new media strategy, product visualizations or demos —and what needs to evolve to make room for what's new
- You'll transform how we showcase products
- You'll build frameworks and playbooks that enable Product Marketing to launch with speed, consistency, and quality
- Own horizontal launch strategy—establish how launches appear on the site and decision criteria for prominence
- Guide Product Marketing on what to showcase, how to present it, and where it belongs on the site
- Build reusable playbooks enabling consistent execution without reinventing each launch
- Create frameworks that guide decisions on new content vs. refreshing existing pages, ensuring scalable, maintainable experiences
- Lead strategy for key product visualizations and market-leading AI demos
- Manage homepage strategy—determine what gets featured, what gets replaced, and how messaging evolves with each launch
- Partner with Product Marketing, UX, Digital Product Managers, Engineering, Content Strategy, Copywriting and agency partners to align and execute strategies
- Make strategic trade-offs based on business impact, buyer needs, and site integrity
- Use analytics, research, and engagement metrics to validate and refine strategies
Benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
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About ServiceNow
Software Development
10,000+
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
For more information, visit www.servicenow.com.