Position: Canteen Operator Department: Mental Health and The Law

The Canteen Operator will be responsible for ensuring the Snack Shack offers excellent customer service to all members of the hospital and public, assisting with the vision of supporting vocational rehabilitation of patients, through mentoring, guiding, shadowing, developing skills development and independence, through a safe supportive environment.

QUALIFICATIONS

Certification/Experience/Knowledge:

• Ontario Secondary school diploma or equivalent
• Lived experience with a mental health illness accompanied by the experience of finding a path of recovery
• Previous Customer Service experience with familiarity operating a cash register and basic computer applications
• Valid Ontario Food Handlers certificate

Skills/Abilities:

• Strong Interpersonal and communication skills
• Understanding of trauma informed care principles and able to apply within all relationships and interactions
• Demonstrated enhanced advocacy skills and a strong commitment to the right and ability of each person living with serious mental illness required (training delivered by Health Centre upon hire)
• Experience and willingness to provide skills training to patients at all levels of their recovery
• Valid G license an asset
• Available for call-ins within the specifications of the collective agreement
• Must demonstrate commitment to ensure your safety, the safety of fellow workers, patients, volunteers, and visitors
• Must be able to support and contribute to a culture of safety and prevention of adverse health events in our organization
• Good attendance and work record is required
• Bilingualism (Advanced level English/French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.

Pay rate, benefits and other terms and conditions are as per the CUPE 139 Collective Agreement

North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.

NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER