At Factors Group, we manufacture nutritional supplements that people around the world count on every day. Keeping our operation running safely, efficiently, and reliably is not just important to us, it is everything.

We are looking for an experienced Maintenance Manager who takes that seriously. Someone who leads by example, builds strong teams, and knows what operational excellence actually looks like in practice. This is a permanent, full-time position based across multiple Lower Mainland facilities. Due to the nature of maintenance leadership, the Maintenance Manager is expected to provide after-hours support and respond to critical incidents, equipment failures, or operational emergencies as needed.

Why Natural Factors?

• Exceptional Culture: We prioritize respect, collaboration, and appreciation. You'll be part of a supportive team that values your contributions.
• Wellness First: Enjoy two weeks of paid wellness days annually, in addition to vacation time.
• We Invest in Your Future: We contribute 4% of your gross base earnings toward your retirement after just three months of employment, with no matching required on your end. Because we believe taking care of our people does not stop when the workday ends.
• Canadian-Owned & Operated: We're proud to be a Certified B Corp with 30+ natural health brands loved across North America.

What You Will Do:

• Lead all maintenance operations across all buildings and shifts, providing direct leadership to Supervisors and trades while ensuring consistent execution and safe work practices.
• Oversee the performance, training, and development of all maintenance staff and on-site contractors, including succession planning for key roles within the team.
• Drive preventative maintenance execution, CMMS adoption, and documentation quality while monitoring and reporting on key maintenance KPIs including downtime, PM compliance, and backlog health.
• Lead root cause analysis on significant events, coordinate equipment installations and shutdown planning, and support continuous improvement initiatives across the department.
• Uphold a strong safety culture by ensuring all team members adhere to occupational health and safety legislation, cGMP standards, and company policies. This includes conducting audits with safety authorities and regulatory inspectors as required.
• Participate in budgeting, track departmental spending, and communicate capital and capacity needs to senior leadership while partnering with inventory and reliability functions to ensure parts readiness.
• Foster strong relationships with internal and external stakeholders, ensuring proactive communication and collaboration across the organization.
• Champion Maintenance SOP development and training.

What You Bring:

• Red Seal Trade Qualified (TQ) Millwright certification (Interprovincial) with 5+ years of experience in repairs and maintenance in a packaging or manufacturing environment.
• Strong electrical and mechanical background with solid troubleshooting skills and knowledge of compressed air, vacuum pumps, and HVAC equipment.
• Strong leadership skills with the ability to motivate, mentor, and communicate effectively with a team.
• GMP knowledge and experience working in a regulated environment. Forklift certification is an asset.
• Physically capable of performing the demands of the role including lifting up to 50 lbs, with a proactive safety conscious and team focused attitude.

What You Get:

• Comprehensive benefits (healthcare, spending accounts, EFAP).
• Discretional annual bonus
• Two weeks of paid wellness days annually.
• Three weeks of vacation annually.
• RRSP contributions.
• $300/year in complimentary company products and employee discount pricing.
• Tuition reimbursement (with approval) and referral bonuses.
• Appreciation events, vendor discounts, and wellness sessions.

Ready to join a company that puts people first?

**Learn more about us:**https://ca.naturalfactors.com/pages/our-nature

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.