Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. or equivalent experience. Tasks: Maintain work records and logs. Perform general office duties. Provide customer service. Dispatch personnel according to schedules and work orders. Dispatch personnel as required by emergency situations. Follow-up on issues with work orders. Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance . Computer and technology knowledge: Dispatch management service software. Mapping and data visualization software. Monitoring and tracking software. Database software. Electronic mail. Internet. MS Windows. Service experience: 911 Emergency Services. Alarm system. Security. Security and safety: Criminal record check. Work conditions and physical capabilities: Ability to work independently. Attention to detail. Fast-paced environment. Repetitive tasks. Work under pressure. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Early morning. Experience: 7 months to less than 1 year. Employment terms options: Evening. Shift. Morning. Night. Day. Weekend. Overtime available. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Night shift premium. Other benefits: Free parking available. Learning/training paid by employer. Parking available.