Call Center Operator Casual Jobs in North York, Ontario, Canada
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North York, Ontario, Canada
Call Center Operator Casual
Top Benefits
About the role
Job Summary
How you will make an impact
You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers.
As a Call Centre Operator, You Will Be
Answer the telephone, respond to customer emails, and provide general assistance to customers
Enter and submit information relating to facilities maintenance, space planning and other requests
Process a wide variety of service transactions and uncover existing or future needs through proactive interactions
Basic Microsoft Excel reporting
About You
Strong communication skills (verbal and written)
Excellent telephone etiquette and listening skills
Proficient in Microsoft Office: Word, Excel, Outlook
Detail oriented
Experience working in a call center environment before is an asset
Ability to provide outstanding customer service to the client
What’s in it for you?
Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies. The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
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About Compass Group Canada
Compass Group Canada is Canada’s leading foodservice and facilities management company.
From offices, schools and universities, hospitals and senior living communities, sports and cultural venues, to remote mining camps and offshore drilling platforms, Compass Group Canada provides exceptional foodservice to millions of customers every day.
Our clients also look to us to provide a consolidated range of support services in addition to our foodservices. With experts in place to deliver specialized services such as cleaning, building maintenance, reception and security service, the Compass Group Canada team has the skills clients need when outsourcing their non-core activities.
As part of a global network of companies and with almost 40 years of experience in Canada, our innovation and experience mean we have the right offer for our customers all the time.
For more information on Compass Group Canada visit our website at www.compass-canada.com.
Or follow us on Twitter @CompassGroupCan