Part Time Keyholder Jobs in North York, Ontario, Canada
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North York, Ontario, Canada
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Top Benefits
About the role
Come Work With Us! Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care. As a Keyholder, you'll be a trusted leader who supports management in creating exceptional shopping experiences while mentoring team members and ensuring smooth daily operations. Your passion for guest service, home décor, and team leadership will help drive store success and create memorable shopping experiences every day.
Applicants must be available to work a flexible schedule, including days, evenings, and weekends, as required.
What You’ll Be Working On
Assisting the Store Manager and Assistant Manager in leading the team and achieving store objectives. Acting as a role model for your team members, providing guidance, training, and support to help them succeed. Providing exceptional, personalized service to every guest who walks through the door. Maintaining merchandising and visual standards to ensure a clean, welcoming environment. Assisting with daily store operations, including opening and closing, restocking, and processing transactions. Staying up to date on product features, benefits, and promotions. Collaborating with team members to meet sales goals and create a supportive team atmosphere. Handling guest concerns and escalations with professionalism and empathy.
The Physical Side of the Role
Ability to stand for up to 8 hours. Ability to lift or carry up to 50 lbs. Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt. Comfortable climbing ladders for merchandising and stock.
What Will Set You Up for Success
2+ years of retail or guest service experience, with demonstrated leadership or supervisory experience preferred. Demonstrated ability to handle keys, cash, and store security responsibilities. A genuine passion for people, home décor, and helping others find what they love. Take personal responsibility for staying current on QE Home’s extensive range of products, ensuring you can confidently share accurate information and recommendations with every guest. A clean, professional, and fashion forward appearance that reflects the brand and adheres to the store’s dress code standards. Strong communication and interpersonal skills. A positive attitude and eagerness to learn. Ability to multitask in a dynamic retail environment.
What You’ll Need to Thrive Here
Comfortable taking charge and making decisions in the absence of management. Friendly, approachable, and guest-focused. A collaborative spirit and willingness to pitch in where needed. Enthusiasm for creating comfortable, stylish living spaces. Detail-oriented and dependable. Motivated by personal and team success. Open availability including days, evenings, weekends, and holidays.
How We Invest in You
Competitive hourly wage – the final salary may vary based on job-related knowledge, skills and experience. Extended health and dental benefits for those working 28+ hours. Employee discount program. Employee & Family Assistance Program (EFAP). Online training program. Receive a free set of sheets upon completing our QE Home University training program. Referral bonus program (up to $300).
Let’s Grow Together
At QE Home, we are committed to creating an inclusive, accessible, and equitable workplace where different experiences, perspectives, and paths are welcomed and valued.
If you're excited about this opportunity, even if you don’t meet every single requirement, we encourage you to apply. We’re committed to creating a fair and supportive hiring process and are happy to provide reasonable accommodations throughout recruitment. If needed, please email retailhr@quiltsgroups.com with your accommodation requests.
About QE Home
QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence, we’re passionate about helping our guests and our team feel truly at home.
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Not the right fit? Search for Keyholder jobs in Saskatoon, Saskatchewan, Canada
About QE HOME
We sleep better when you do!
QE Home opened its first store in Vancouver, British Columbia (we were called Quilts Etc. back then!) and 30 years later we’ve grown our store footprint to 77 stores across Canada. Though we’ve come a long way since our humble beginnings in 1992, we’re still proudly Canadian-owned and prouder still to be providing quality bedding to our customers, no matter their comfort preference, style, or budget.
Whether helping to redecorate a bedroom or determining which Canadian-crafted duvet suits a sleeper's needs, our employees are encouraged to share knowledge and build genuine connections. Our service promise is offering tailored solutions based on the unique needs of our diverse customer base – many of whom have been shopping with us for decades!
Recognized as Canada’s largest specialty retailer of bed linens and 2020 Most Innovative e-Commerce Brand (BigCommerce), our goal is to continue creating exceptional shopping experiences and better sleep for all.
We’re constantly improving and innovating our product offering, allowing us to bring our customers quality bedding and home décor. With in-house design teams devoted to researching the latest fabric technologies and fashion trends to create exclusive QE designs using sustainable textiles.
We celebrate and welcome diversity, inclusivity, authenticity, and passion – these values are what make QE Home Canada’s favourite bedding!