Network Security Engineer Jobs in North York, Ontario
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North York, Ontario
Client Care & Order Specialist
Client Care & Order Specialist
Network Security Engineer
Network Security Engineer
Network Engineer
Network Engineer
Technical Consulting Engineer ( TCE) - Secret cleared
Technical Consulting Engineer ( TCE) - Secret cleared
Lead Application Security Engineer
Lead Application Security Engineer
Network Lab Engineer II
Network Lab Engineer II
Distinguished Engineer – Data Center Networking & AI Switch Architect
Distinguished Engineer – Data Center Networking & AI Switch Architect
Network Service Engineer
Network Service Engineer
Network Engineer
Network Engineer
Staff Security Verification Engineer
Staff Security Verification Engineer
Network Operations Administrator
Network Operations Administrator
Security Engineer (Bangkok Based, Relocation Support)
Security Engineer (Bangkok Based, Relocation Support)
Networking II
Networking II
Network Engineer V
Network Engineer V
Specialist, Network Security
Specialist, Network Security
Identity Security Engineer (Okta & Identity Governance) - Bangkok Based, Relocation provided
Identity Security Engineer (Okta & Identity Governance) - Bangkok Based, Relocation provided
Software Engineer
Software Engineer
Senior Security Operations Engineer
Senior Security Operations Engineer
Product Security Detection Engineer
Product Security Detection Engineer
Principal ASIC Verification Engineer
Principal ASIC Verification Engineer
Client Care & Order Specialist
About the role
Company Overview
Capital Fire & Security Inc. is a leading provider of fire alarm and security systems, dedicated to protecting businesses and communities. We pride ourselves on professionalism, innovation, and exceptional customer service within the life-safety industry.
Position Summary
We are seeking a reliable and detail-oriented Client Care & Order Specialist to support daily operations at our Concord office. This role is central to customer communication, order processing, and coordination between internal teams. The ideal candidate is organized, customer-focused, and comfortable in a fast-paced office environment.
Key Responsibilities:
- Process and manage customer orders accurately and efficiently
- Provide professional customer support via phone and email
- Answer all incoming calls and direct inquiries as needed
- Enter and track customer service order requests
- Schedule deliveries for access fobs and card orders
- Maintain accurate data entry, records, and spreadsheets
- Update site visit tracking spreadsheets
- Set up and manage new project files
- Dispatch service calls and support daily office operations
- Collaborate with sales and technical teams to resolve customer inquiries
- Follow up on customer requests to ensure timely resolution
- Maintain high standards of professionalism and communication
- Assist with customer issue resolution using empathy and problem-solving skills
Qualifications & Skills:
- Previous experience in customer service, order desk, or administrative support preferred
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask and manage competing priorities
- Proficient with Microsoft Office (Excel, Word, Outlook)
- Strong data entry and record-keeping skills
- Professional phone etiquette and customer-first approach
- Ability to work independently and as part of a team
- Experience in security, fire alarm, or construction-related industries is an asset
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