Education: Secondary (high) school graduation certificate. Tasks: Assign sales workers to duties. Hire and train or arrange for training of staff. Authorize payments by cheque. Establish work schedules. Sell merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Conduct performance reviews. Supervise office and volunteer staff. Supervision: 3-4 people. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Dependability. Excellent written communication. Experience: 1 year to less than 2 years.