Customer Service Technician Jobs in Oakville, Ontario, Canada
Create alert for “Customer Service Technician”
Oakville, Ontario, Canada
Service Technician (Agricultural or Heavy Duty)
Top Benefits
About the role
YOU matter to us! If you are looking to join a company of motivated people who make a difference and your skills align with our position description, you've found us! We are looking forward to hearing from you.
The Service Technician diagnoses, repairs, maintains, and inspects equipment to ensure safe, reliable, and efficient operation. This role supports customer productivity through high-quality technical service delivered in both shop and field environments, while adhering to company safety standards, manufacturer specifications, and regulatory requirements. The Service Technician works collaboratively with Parts, Service Advisors, and fellow technicians and represents the Company’s commitment to safety, professionalism, and service excellence.
Key Responsibilities
Technical Service & Repair:
Diagnose and repair mechanical, hydraulic, electrical, and electronic issues in accordance with manufacturer standards. Perform preventative maintenance, inspections, and component replacements. Test and verify equipment performance following service.
Field & Shop Support
Provide in-shop and field service support, including peak-season and emergency repairs. Maintain a clean, organized, and safe work environment. Complete accurate work orders, including labour, parts, and service notes.
Safety & Compliance
Follow all health, safety, and environmental policies and safe work practices. Identify and report hazards, incidents, and near misses; exercise stop-work authority when required.
Customer & Team Collaboration
Communicate findings and service recommendations clearly to customers and Service Advisors. Work collaboratively with Parts and Service teams to support timely, high-quality repairs. Support apprentices and junior technicians through guidance and knowledge sharing, as applicable.
Continuous Improvement
Participate in manufacturer and internal training. Stay current on equipment, technology, and service practices. Contribute to quality, efficiency, and process improvements.
Qualifications
Journeyperson Agricultural or Heavy Equipment Technician certification preferred, or actively registered apprentice. Previous experience servicing agricultural or heavy equipment preferred. Demonstrated ability to diagnose and repair mechanical, hydraulic, and electrical systems. Experience completing inspections, work orders, and service documentation. Valid driver’s licence required.
Working Conditions
Work performed in shop and field environments, including outdoor conditions. Physical work involving tools, equipment, and machinery. Exposure to typical shop conditions (noise, dust, oils, fuels). Overtime and extended hours during peak seasons. Field service requires local travel.
About Prairie AG
Prairie AG is your trusted authorized dealership, proudly Vegreville, Lloydminster, Battlefords and surrounding areas. Our brands include Kubota, Claas, JCB, Seedmaster, Horsch, and other short lines. As part of the Reesink Canada group—a subsidiary of the globally renowned Royal Reesink, established in 1786—we offer a wide selection of new and pre-owned agricultural and construction equipment. Our knowledgeable, friendly team is dedicated to delivering exceptional service at every step, from helping you choose the right equipment to providing expert maintenance and customization. At Prairie AG, we’re committed to building lasting relationships through outstanding customer care and a shared passion for helping our clients succeed season after season.
What We Offer
Competitive Salary, comprehensive benefits: including health, dental, vision. Registered Retirement Saving Plan contributions program Ongoing professional development and training. A positive, team-oriented work environment with a focus on employee success.
We value diversity and inclusion, strive for an equitable workplace where employees can be their authentic selves, and support the diverse people and communities we serve. We do not discriminate against applicants on any protected grounds.
About Reesink Canada Holdings
Reesink Canada Holdings is a subsidiary of Royal Reesink, a Dutch company that started in 1786 as a blacksmith and has evolved into one of the largest equipment suppliers internationally.Canada is one of the main markets for Royal Reesink. We believe that both the agricultural and construction equipment market have big potential in Canada. That is why a Reesink Canada Holdings was founded as a dedicated entity for all Canadian activities.This provides an excellent match with Royal Reesink’s growth strategy, which is based in part on growth with existing brands in new markets.Royal Reesink has been representing CLAAS for over 65 years in the Netherlands and also represents CLAAS, HORSCH and MACDON in Kazakhstan. There are significant similarities between Western Canadian agriculture and agriculture in Kazakhstan, and therefore synergies can be realised.
Not the right fit? Search for Service Technician jobs in Lloydminster, Alberta, Canada
About Reesink Canada
Reesink Canada Holdings is a subsidiary of Royal Reesink, a Dutch company that started in 1786 as a blacksmith and has evolved into one of the largest equipment suppliers internationally.
Canada is one of the main markets for Royal Reesink. We believe that both the agricultural and construction equipment market have big potential in Canada. That is why a Reesink Canada Holdings was founded as a dedicated entity for all Canadian activities.
This provides an excellent match with Royal Reesink’s growth strategy, which is based in part on growth with existing brands in new markets. Royal Reesink has been representing CLAAS for over 65 years in the Netherlands and also represents CLAAS, HORSCH and MACDON in Kazakhstan. There are significant similarities between Western Canadian agriculture and agriculture in Kazakhstan, and therefore synergies can be realized.