Position: Analyst Windows Systems Administrator

**Dept:**Information Services - Access Administration

**Posting ID:**6794

**Role Level:**PG06 $31.72hr-$39.70hr

**Status:**Temporary Full-time (6 months with possibility of extension)

**Site:**Mississauga Hospital/Hybrid Remote Work Model

**Shift:**Weekdays; 37.5 hours per week

**Posted:**March 26-2026

**Internal Deadline:**April 2-2026

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

The role of the Windows Systems Administrator is a customer service focused position that requires you to work independently as well as part of a team to support the organizations defined service expectations. As part of the Access Administration team, you will be working within a multi-site organization where the primary accountability is to provide account management and resolution to access related issues for Microsoft Active Directory, Microsoft Exchange and other internal applications in an efficient, timely and courteous manner.

REPORTING RELATIONSHIPS

This position reports to the Manager, Cyber Defense & Identity Access Management.

JOB DUTIES AND RESPONSIBILITIES

Working collaboratively with staff, your job duties and responsibilities will include but are not limited to:

• Create, manage, administer and troubleshoot user accounts on Microsoft Active Directory System
• Create, manage, administer and troubleshoot user accounts on Office 365
• Create, manage, administer and troubleshoot user accounts on other enterprise applications and systems as assigned
• Able to collect and automate data gathering on AD using MS tools such PowerShell and AD; use of Office/Excel to manipulate and extrapolate data.
• Follow Incident and Request Management process for account administration.
• Document issues and troubleshooting steps in Incident Management system and knowledge base
• Assist other Systems Administrators as required
• Resolve Incidents/Service Request tickets as assigned
• Provide end-user training/guidance as appropriate
• Assist in cross training & documentation within immediate support team
• Actively seek opportunities for service improvement, recognizing the needs and expectations of our clients
• Provide knowledge transfer and mentoring of other team members when required
• Prioritize and schedule access requests Other duties as assigned

WORKING ENVIRONMENT

This role is part of a team that provides service within a multi-site organization.

JOB QUALIFICATIONS

Knowledge

• Enrolled in Computer-related co-op programs at Universities or Colleges
• Knowledge of Microsoft Windows Server, Active Directory administration Scripting, Windows Operating system, Office products

**To pursue this career opportunity, please visit our website:**www.trilliumhealthpartners.ca

Candidates are selected on the basis of their skill, ability, experience and qualifications.

Where these factors are relatively equal seniority shall govern providing the successful applicant.

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.