General Posting Information

POSITION:

Care Facilitator

DEPARTMENT:

Medicine/Surgery

CONDITIONS:

Temporary Full-time for approximately five (5) months

SHIFTS:

Days

7.5 hours per shift (subject to change)

WAGE RANGE:

Scale Minimum Maximum

ONA07 $44.70/hr $63.21/hr

RESPONSIBILITIES:

• Reporting to the Clinical Manager, the Care Facilitator provides leadership and organizational support to ensure effective and efficient day to day operations and optimize patient flow on the clinical unit.
• The Care Facilitator supports the nursing staff to work collaboratively with the interprofessional team to enhance patient care and supports the nurses to foster a culture of continuous performance improvement.
• Assign patients to appropriate care giver to meet patient care needs
• Adjust staff workload in response to changing unit conditions
• Provide support to nursing staff as they deal with unexpected unit events, and family needs
• Respond to patient complaints and collaborate with the health care team to resolve them
• Collect data regarding standards of care on the unit, incident reports, near misses, waiting times to be reported through the appropriate channels in order to improve patient care
• Participate in continuous performance improvement and unit audits
• Demonstrate QCH values: collaboration, accountability, innovation, respect

REQUIREMENTS:

• Registered with the College of Nurses of Ontario (CNO)
• Bachelor of Nursing
• Minimum of 3 - 5 years recent relevant clinical experience
• Excellent communication skills (oral and written)
• Excellent organizational, interpersonal, problem solving and decision making skills
• Demonstrates knowledge and ability in conflict prevention and resolution
• Demonstrated leadership and organizational abilities and is able to apply in a clinical setting
• Demonstrated computer competency

PREFERRED:

• Registered Nurses Association of Ontario (RNAO) Membership

• Experience with clinical documentation in an Electronic Health Record

• Canadian Nurses Association (CNA) and/or other related certifications

• Membership in Specialty related Professional Association

This posting is for an existing position. Artificial Intelligence will not be used to screen, assess, or select applicants for this position.

Please note that according to the Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.

Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities.

At Queensway Carleton Hospital, we are committed to ensuring accessibility and accommodating the needs of all candidates throughout the entire selection process. Our dedicated recruitment team is readily available to assist individuals with any inquiries or concerns regarding accessibility and accommodations at any stage of our recruitment process. We invite you to reach out and let us know how we can best support you. We look forward to welcoming diverse talent into our team and continuing to make a positive impact in the lives of our patients and the communities we serve.