Join Indigo Park Canada – Leading the Parking Industry! At Indigo Park Canada, we don’t just manage parking, we lead the industry. As Canada’s #1 parking operator, we oversee 1,300+ locations nationwide, providing services that go far beyond parking. From on-street operations and digital mobility solutions to last-mile logistics and urban space optimization, we are transforming how cities move.

We are currently seeking aValet Supervisorfor ourToronto Pearson Airport location. In this role, you willsupport day-to-day operationsandreport directly to the Operations Manager, ensuring smooth execution of Valet services, consistent customer experience, and effective frontline team supervision in a fast-paced airport environment.

What Would You Be Doing?

• Act as the primary point of contact for customer inquiries and service needs, ensuring a high standard of customer service.
• Support daily Valet operations and collaborate with property management to address facility-related issues.
• Conduct regular site inspections to ensure safety, operational efficiency, and compliance with company standards.
• Support staff scheduling, attendance tracking, and timesheet review.
• Assist with operational reporting and required Health & Safety documentation.
• Provide day-to-day supervision, coaching, and guidance to frontline staff.
• Address customer service issues on-site and escalate matters to the Operations Manager when required.
• Support equipment checks and report maintenance or repair needs.
• Perform other duties as assigned by the Duty Manager.

What Are the Working Conditions?

• Ability to work independently with minimal supervision.
• Must be comfortable working outdoors in all weather conditions.
• Ability to walk or stand for extended periods.
• Frequent physical activity including bending, stretching, kneeling, and twisting.
• Must be able to lift up to 20 lbs.

What Are We Looking For?

• Minimum of 2 years of management or supervisory experience is an asset.
• Bachelor’s degree in Business Administration, Management, Operations, Hospitality, or a related field is considered an asset.
• Bilingualism (English and French).
• Strong leadership and customer service skills.
• Excellent verbal and written communication skills.
• Experience working in a unionized environment is an asset.
• Strong organizational skills and ability to adapt to changing priorities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Valid Ontario Class G driver’s license with a clean driving record.

Why Work With Us

• Join a supportive and growth-oriented team.
• Take advantage of employee referral bonuses.
• Convenient location with easy access to public transit.
• Free on-site parking during your shifts.

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination. Accommodations are available on request in relation to materials or processes.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls, please.

#IPC1