From new regulations to globalization, the pace and extent of changes in the accounting profession are significant. The diversity and complexity of our investment environment makes our accounting and finance opportunities challenging. The Senior Analyst, Trust Accounting & Controls will report to the Manager, Trust Accounting & Controls. The primary responsibilities of the incumbent are to record detailed cash journal entries, perform various reconciliations/controls for Mutual Fund Trust cash movement and GRS stock plan products. The control reviews will be to identify issues/accuracy as well as to work with senior staff in propose operational efficiencies and support internal stakeholders. Position Responsibilities: Performs daily, weekly, and monthly account reconciliations from low to medium complexity; requires technical awareness of internal system such as the General Ledger and Administration platforms. Perform monthly dividend and asset reconciliations for Stock Plans; requires technical awareness of internal systems such as MPS and custody platforms. Applies accounting and internal control processes through the monitoring and clearing of suspense accounts, and identifies and resolves issues Analyzes daily outstanding items and resolves routine errors in a timely manner, escalating non-routine errors to manager as necessary. Contact internal stakeholders to make sure issues are resolved and provide support through correction process. Prepare and process detailed journal entries; prepare backup information and analysis of accounting entries. Provide support to others within the Trust Accounting Services teams to ensure adequate coverage on all tasks, as directed Prepare the funding for various bank accounts to cover the cash movement for related expenses and investment allocation through treasury management platform. Required Qualifications: Bachelor’s degree in Accounting or Finance with a minimum of 3 years relevant experience in Fund Accounting or Accounting Firms. Knowledge of accounting principles. Attention to detail and accuracy. Good analytical and problem-solving skills Proficiency with MS Office, specifically Excel (advanced) Preferred Qualifications: Ability to meet tight deadlines and multiple priorities Controls and reporting experience an asset Operational background or understanding of operational environment, an asset Knowledge of Retail Wealth Management products (Mutual Funds, Segregated Funds) and admin systems (Lawson, IFast, MPS) would be an asset. Proactive, resourceful and a self-starter Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location Waterloo, Ontario Working Arrangement Hybrid Salary range is expected to be between $62,850.00 CAD - $104,750.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.