Devops / Platform Engineer Jobs in Ottawa, Ontario, Canada
Create alert for “DevOps / Platform Engineer”
Ottawa, Ontario, Canada
Sr DevOps & Python Platform Engineering Specialist
About the role
The Senior DevOps & Python Platform Engineer designs, builds, and operates highly available enterprise content management platforms supporting both Application Enterprise Content Management (AECM) and End User Content Management(EUCM) use cases. The team owns and engineers platforms including Alfresco, SharePoint Embedded, Box, Google Workspace, and several supporting services. This role blends hands on Python engineering, platform integration, DevOps practices, and production support. The successful candidate brings a strong sense of ownership, excels at solving complex distributed system problems, and communicates effectively with both technical and non-technical stakeholders. You will play a key role in shaping platform reliability, scalability, and customer experience while contributing to ongoing modernization initiatives.
Key Responsibilities Software Development & Engineering
- Design, develop, and maintain scalable content management solutions, integrations, and automation using Python (primary) and Java (secondary).
- Lead and contribute to technical design discussions; produce high quality design and architecture documentation.
- Build and enhance tooling, libraries, and automation to support platform integration, operations, and reliability.
- Perform code reviews and help establish and reinforce engineering best practices.
- Mentor and provide technical guidance to other engineers on the team. Platform & Infrastructure Ownership
- Deploy, configure, and operate Alfresco ECM platforms in on premises private cloud environments, providing Level 3 production support.
- Evaluate and assess SharePoint Embedded as an application content management solution, partnering with internal customers on proofs of concept where applicable.
- Collaborate with vendor engineering and support teams on escalations, patches, and product upgrades.
- Maintain accurate and up to date architecture diagrams, configuration standards, release notes, and operational runbooks for Level 2 support teams.
- Troubleshoot complex issues across the full application stack, including web servers, application servers, databases, and authentication layers.
Operations, Support & Customer Engagement
- Participate in an engineering on call rotation (approximately 1 week every 4/5 weeks) to support production platforms.
- Act as an escalation point for complex customer issues, working closely with Level 2 support, infrastructure, and security teams to diagnose and resolve incidents.
- Communicate clearly with customers regarding issue status, root cause analysis, and resolution plans.
- Analyze trends in incidents and customer feedback to drive platform improvements, defect remediation, and preventive measures.
- Continuously review existing workflows and operational processes, recommending and implementing improvements to reliability, scalability, and security.
Required Qualifications
- 6+ years of experience in software engineering, application development, or DevOps roles.
- 3+ years of hands-on development experience with Python, with working knowledge of Java.
- 3+ years of experience supporting Linux and/or Windows systems, including troubleshooting, shell scripting, and automation.
- Strong proficiency with relational databases, preferably Microsoft SQL Server, and writing SQL queries.
- Solid understanding of networking fundamentals and experience working with load balancing technologies.
- Proven ability to troubleshoot and resolve issues in complex, distributed systems.
Preferred Qualifications
- Experience operating enterprise applications using Tomcat and Apache web servers.
- Familiarity with modern application security concepts and authentication mechanisms (e.g., Kerberos, Mutual TLS, OAuth/OIDC, SAML).
- Experience with build and dependency management tools such as Maven or Gradle.
- Exposure to containerization and orchestration technologies (e.g., Podman, Kubernetes).
- Experience building or supporting CI/CD pipelines, including tools such as Jenkins.
- Comfort working in an Agile/Scrum environment using tools such as Jira.
- Experience with Ansible or similar automation and configuration management tools.
- Knowledge of message queue or event driven technologies.
- Familiar with Github/Copilot environment, proficient with Git-based version control and DevOps best practices.
- Exposure to containerization technologies (e.g., Podman, Kubernetes).
Not the right fit? Search for DevOps & Python Platform Engineering Specialist jobs in Montreal, Quebec, Canada
About Open Systems Technologies
Open Systems Technologies is a tier-one vendor for the world's most competitive financial and technology companies, offering both full-time and contract recruiting services across the country. We offer a positive, entrepreneurial, high performing culture where all employees have the unique opportunity to run a full desk. Our office looks, feels, and operates like a start-up, but with the stability, clientele, and resources that only an industry veteran can provide.
At our core, we are structured to be flexible. With over 30 years of experience, OST has been able to stand the test of time and remains the leading provider of IT staffing solutions in NY due to our forward thinking and adaptability through fluctuating job markets and evolving work cultures.
Open Systems Technologies is an Equal Opportunity Employer. All decisions regarding employment will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state or local law.