Retail Team Leader Jobs in Ottawa, Ontario, Canada
Create alert for “Retail Team Leader”
Ottawa, Ontario, Canada
Top Benefits
About the role
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Daily Tasks (but not limited to)
Leading and supervising store associates, providing guidance and support. Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments. Ensuring excellent customer service standards are met. Conducting manager-on-duty tasks (breaks, time, and attendance). Implementing and maintaining visual merchandising standards. Addressing customer complaints and resolving issues promptly. Maintaining store safety and cleanliness standards. Performing cash management, store opening and closing duties as needed. Participating in inventory processes and employee training. Following up on assigned tasks and contributing to hiring and performance management.
What Do You Need to Succeed?
Minimum of one (1) year of retail experience. 1–2 years in a supervisory role. Ambition to progress within the company. Open availability (day, evening, weekend). Strong leadership and communication skills. Ability to multitask and manage priorities in a high-volume environment.
Why Join Our Team?
Stimulating and diverse working environment. Competitive compensation and benefits package* Company matched pension plan* Tailor-made training and integration program. Career growth opportunities within the company. Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).
Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.
Not the right fit? Search for Team Leader jobs in Calgary, Alberta, Canada
About Dollarama L.P.
Dollarama was founded by third-generation retailer and Canadian entrepreneur, Larry Rossy. It all started with one store, in Matane, Quebec, in 1992, and quickly grew over the next two decades to become a household name and shopping destination for Canadians from coast to coast.
Dollarama today is a recognized Canadian value retailer with well over 1,300 locations, led by Neil Rossy, fourth-generation retailer and member of Dollarama’s founding management team.
Dollarama aims to provide customers with a consistent shopping experience and compelling value, offering a broad assortment of general merchandise, consumables and seasonal items. All stores are corporately-owned and operated, and are conveniently located in metropolitan areas, mid-sized cities and small towns. Products are available in individual or multiple units at low, fixed price points.